June 2018
You bought 4 million sim dollars with real money? If you used some kind of game hack to get that sim money without paying for it with real money you might have a problem
July 2018
Did you buy this money @QueenRod93?
July 2018
No i did not hack anything i bought a cash and gems pack and it wasn't for that much money but for some reason i cant use any cash just fashion gems
July 2018
It sounds like you have this bug:
https://answers.ea.com/t5/Bug-Reports/Open-Received-a-lot-of-money-but-can-t-spend-it/td-p/6784763
July 2018
Please reply to the bug report on this issue! Also contact EA like @EA_Mai is suggesting in that thread.
July 2018
@Phantomlover1717 I had this problem the other day. I used up my SimCash and there must have been a lag in the deductions and I went into a negative amount. (That +4,000,000,000 amount). I bought some SimCash and it corrected itself minus 20$. So I'm thinking it had to be a lag in the system. Just an fyi. ☺