My relationship Sims keep disappearing [ Edited ]

[Detroitsaginawfl]

any time I put my Sim in a relationship with another Sim the relationship disappears its getting really annoying how can that be fixed I have Sims four mobile.

[EA_Solaire · Accepted solution]

@Detroitsaginawfl 

Let's try all the step listed out here, and let me know if that clears the error up for you. 

[EA_Solaire]

Hello @Detroitsaginawfl,

Could you tell me what device you play on please? 

[Detroitsaginawfl]

It’s on my iPhone 

[EA_Solaire · Accepted solution]

@Detroitsaginawfl 

Let's try all the step listed out here, and let me know if that clears the error up for you.