My device isn't compatible with pvz heroes

[Spencerh926]

I cant download pvz heroes because It said the game version isn't compatible with my phone

[EA_Andy]

Hi @Spencerh926

Which device are you using? Which version of iOS or Android are you running?

- Andy -

[Spencerh926]

I have a lg phone with andriod

[XMSZX5]

My device also isn't compatible.  It's a samsung galaxy A3 and it has android 6.1.

[Dejavu_Theory]

so i want to play this game, but it not even out in my google store..
and i found that some people report their devices here, so mine is Mi4i with android version 5.0.2.

Thanks 

[EA_Andy]

@Spencerh926 - Could you let me know the exact model?

@XMSZX5 @Dejavu_Theory - Thanks for that, I will pass these details on. It's worth noting that it's possible that some devices will not work with the game as intended but there does seem to have been some devices which were blocked from downloading by mistake.

- Andy -

[Spencerh926]

Mine is a lg d41520c and the andriod version is 5.0.2

[hebh42]

We have 3 galaxy tabs all running android 6.0.1 and two of the devices were able to download and play the game via Google play store, the third gets a notice that it is not compatible with his device. I cannot find the difference nor can I find a list of game requirements or compatibilities to double check. Please help

[sweetarmin123]

Google Play says that the game is not compatible with my device. I have an LG L90 with Android 5.0.X

Why is the game not compatible with my device???

[Staalbal]

Same with me. Samsung Galaxy Tab A Model SM-T350 with Android 6.0.1