My account was stolen and it was blocked

AzEQwQ · March 2023

我的帐户被盗和阻止，被盗的问题解决了，帮助我更改了密码和安全验证，但被阻止了，我现在的问题是我什么都没做，但是我的Apex被永久禁止了，我多次寻找我们的客户服务，他们从未为我解决过，我甚至被客户服务阻止了，并被告知我不会看我的电子邮件，但我的帐户不见了，他永远被禁止，我什么都没用，我可以发誓，我把所有的时间和金钱都给了 Apex，就像我的孩子一样，但自从你把它从我身边拿走以来已经很久了，我还没有放弃，我仍在努力把它还给我，因为我真的需要它

EA_Lanna · March 2023

Hi @AzEQwQ,

At the moment the following languages are supported on Answers HQ:

I'm locking this for topic now but please, feel free to repost it in any of the aforementioned languages in the appropriate forum.

You can also contact an EA Game advisor on the EA Help website. Detailed instructions can be found here: Talk to us: How To Contact EA Help for Support.

In case of banned account, please reach out directly to our Terms of Service team.

Thanks!

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My account was stolen and it was blocked

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My account was stolen and it was blocked

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