Re: My account was banned

by EA_Lanna
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My account was banned

★★★ Newbie

Hello there! I would like to talk about my banned account,I just get a gold skin by lucky,but I even can`t use it! Please give me back my account, I never really knew what happen,I check my banned history , nothing there and no information about why i getting banned.It banned for serval years,but I don`t want to abolish it because I love it.  and even no email telling me why im getting banned.  Please un-ban my account, even if you'll find ways to at least compromise for my wrong doings, aside from banning me, this game means so much to me please.

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Accepted Solution

Re: My account was banned

Community Manager

Hi @ClikLiu

 

I'm afraid the forum team aren't equipped to offer support for bans but our Terms of Service team can take a look. Please fill out the webform to send in an appeal to that team if you believe a ban was added by mistake. 

 

- EA_Lanna

 

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Re: My account was banned

Community Manager

Hi @ClikLiu

 

I'm afraid the forum team aren't equipped to offer support for bans but our Terms of Service team can take a look. Please fill out the webform to send in an appeal to that team if you believe a ban was added by mistake. 

 

- EA_Lanna

 

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

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