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My account is invalid

by iixhxtedxii
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Accepted Solution

My account is invalid

★★★ Newbie

All my EA games that I have bought are telling me that my account is invalid. Nfs, anthem, dragon age everything please help

Message 1 of 12 (2,750 Views)

Accepted Solution

Re: My account is invalid

Community Manager

Hey @swy860930  @iixhxtedxii  @cg197982  Try resetting your EA Account password. This will help in most cases.

 

If that don't work please reach out to EA support. 

 

How to get in contact with EA support:
https://help.ea.com/en/contact-us/
https://twitter.com/EAHelp

/Atic

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Message 4 of 12 (2,559 Views)

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Re: My account is invalid

★★★ Newbie
@iixhxtedxii How do you fix it
Message 2 of 12 (2,679 Views)

Re: My account is invalid

★★★★★ Newbie

was my account nfs banned ?, I played normally, I have an incorrect account message? why i can't play online. PS4

Message 3 of 12 (2,652 Views)

Re: My account is invalid

Community Manager

Hey @swy860930  @iixhxtedxii  @cg197982  Try resetting your EA Account password. This will help in most cases.

 

If that don't work please reach out to EA support. 

 

How to get in contact with EA support:
https://help.ea.com/en/contact-us/
https://twitter.com/EAHelp

/Atic

Atic.png

---------------------------------------------------------------------------------------------------

* Tag me with @EA_Atic if you are responding to me. Thumbs up

* If you like the comments of other players please give them XP.  

* If someone has helped and solved your issue please accept it as a solution. Standard smile

---------------------------------------------------------------------------------------------------

Message 4 of 12 (2,560 Views)

Re: My account is invalid

★★★ Newbie
@EA_Atic This worked 👍
Message 5 of 12 (2,347 Views)

Re: My account is invalid

★★★ Newbie
@EA_Atic So every now and then we have to reset some stuff to play a game we've paid for . . . This is some serious BS. EA need to find some common sense and stop ruining gaming for gamers. I want to play games not spend time trying to log into them.
Message 6 of 12 (2,326 Views)

Re: My account is invalid

★ Novice

I need help I haven’t been able to play online since I bought the game it keep telling me that my account is invalid 

Message 7 of 12 (2,162 Views)

Re: My account is invalid

[ Edited ]
★★ Novice

@EA_Atic I reset my password . Logged in here now and still invalid. Have not played the game for a while and now i can not log in to played online

Message 8 of 12 (2,147 Views)

Re: My account is invalid

Community Manager
@Bigox4200 @mexicanspoond40 From taking a look, your posting account isn't attached to a console account, so I suspect there's a mixup here. If you go to help.ea.com, log out, then log in using the console-appropriate login option. This should put you on the right account, and you can then try resetting the password again.

@SpeedyJoo I can't see NFS Heat linked to the posting account, so the steps above may help for you too.
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Message 9 of 12 (1,807 Views)

Re: My account is invalid

★★★ Newbie

I have the same issue as everyone above and i tried "linking" my already previously linked account and obviously wouldnt work. 

Message 10 of 12 (1,334 Views)
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