My account is invalid

[iixhxtedxii]

All my EA games that I have bought are telling me that my account is invalid. Nfs, anthem, dragon age everything please help

[EA_Atic · Accepted solution]

Hey @swy860930  @iixhxtedxii  @cg197982  Try resetting your EA Account password. This will help in most cases.

If that don't work please reach out to EA support. 

How to get in contact with EA support:
https://help.ea.com/en/contact-us/
https://twitter.com/EAHelp

/Atic

[cg197982]

@iixhxtedxii How do you fix it

[swy860930]

was my account nfs banned ?, I played normally, I have an incorrect account message? why i can't play online. PS4

[EA_Atic · Accepted solution]

Hey @swy860930  @iixhxtedxii  @cg197982  Try resetting your EA Account password. This will help in most cases.

If that don't work please reach out to EA support. 

How to get in contact with EA support:
https://help.ea.com/en/contact-us/
https://twitter.com/EAHelp

/Atic

[Hasanimam85]

@EA_Atic This worked 👍

[Speedydew]

@EA_Atic So every now and then we have to reset some stuff to play a game we've paid for . . . This is some serious BS. EA need to find some common sense and stop ruining gaming for gamers. I want to play games not spend time trying to log into them.

[mexicanspoond40]

I need help I haven’t been able to play online since I bought the game it keep telling me that my account is invalid 

[Bigox4200]

@EA_Atic I reset my password . Logged in here now and still invalid. Have not played the game for a while and now i can not log in to played online

[EA_David]

@Bigox4200 @mexicanspoond40 From taking a look, your posting account isn't attached to a console account, so I suspect there's a mixup here. If you go to help.ea.com, log out, then log in using the console-appropriate login option. This should put you on the right account, and you can then try resetting the password again.

@Speedydew I can't see NFS Heat linked to the posting account, so the steps above may help for you too.

[shadow_stick_95]

I have the same issue as everyone above and i tried "linking" my already previously linked account and obviously wouldnt work.