My account is banned /suspend please unban my account you must unban myaccount

by alexboos2008
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My account is banned /suspend please unban my account you must unban myaccount

★★★ Newbie

My account was banned for no reason can i get my account unbanned ?

Message 1 of 11 (3,742 Views)

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Re: My account is banned /suspend please unban my account you must unban myaccou

Community Manager

Hi @alexboos2008

 

We can't look into this for you from the forums but our Terms of Service team can take a look.  Please fill out the webform to send in an appeal to that team if you believe a ban was added by mistake. Check out this EA Help guide for guidance on how to do that:

 - EA_Lanna

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Message 2 of 11 (3,739 Views)

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Re: My account is banned /suspend please unban my account you must unban myaccou

Community Manager

Hi @alexboos2008

 

We can't look into this for you from the forums but our Terms of Service team can take a look.  Please fill out the webform to send in an appeal to that team if you believe a ban was added by mistake. Check out this EA Help guide for guidance on how to do that:

 - EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

Message 2 of 11 (3,740 Views)

Re: My account is banned /suspend please unban my account you must unban myaccou

★★★ Newbie

in ban history does'nt appear any bans so I can´t fill the form

Message 3 of 11 (2,461 Views)

Re: My account is banned /suspend please unban my account you must unban myaccou

★★★ Newbie

Same it’s so annoying because I really want my account unbanned


@alexboos2008 wrote:

My account was banned for no reason can i get my account unbanned ?


Ikr

Message 4 of 11 (2,376 Views)

Re: My account is banned /suspend please unban my account you must unban myaccou

Community Manager

Hi @DreamDemonAP

 

You can dispute a ban by following these steps as shared in the guide I linked above, if it's not showing in the ban history:


@EA_Help  wrote:
  1. On EA Help, sign in to your account.
  2. Look for any of the games you’ve played by using the search bar.
  3. Go to the Manage my account category.
  4. Select I want to dispute a ban or suspension.
  5. Select Email us.
  6. Fill out the webform, select Send and we’ll take it from there.

- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

Message 5 of 11 (2,372 Views)

Re: My account is banned /suspend please unban my account you must unban myaccou

★★★ Newbie

Mine was too just now done nothing at all 

Message 6 of 11 (1,571 Views)
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Re: My account is banned /suspend please unban my account you must unban myaccou

★★★ Newbie

Me too i have ban, and only played sim 4 and dead space and in my ban history, i don t have any ban so wtf

Message 7 of 11 (1,435 Views)
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Re: My account is banned /suspend please unban my account you must unban myaccou

★★ Apprentice

I got banned last Friday for no reason at all, never had this before, went through the above mentioned procedure, than you get an e-mail they are looking at it but nothing heard back yet, ver very frustrating

Message 8 of 11 (1,395 Views)
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Re: My account is banned /suspend please unban my account you must unban myaccou

★★★ Newbie

Me too, I guess I’ll be refunding my UFC 5 pre-order…

Message 9 of 11 (1,285 Views)
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Re: My account is banned /suspend please unban my account you must unban myaccou

★★★★★ Newbie
@EA_Lanna My account was banned for no reason can i get my account unbanned ?
Message 10 of 11 (1,270 Views)
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