My account ban was lifted but I still cannot enter MUT. What shall I do?

by Neo_Novalis
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Original Post

Accepted Solution

My account ban was lifted but I still cannot enter MUT. What shall I do?

If your ban was overturned but you still don't have access to MUT, please have a look at the accepted solution below.

 

By the way:independent of whether the ban/suspension was justified or not, it would be a good point in time to read the rules of the game (again) in order to avoid facing a ban or suspension in the future. You will find the rules here.

____________________________________________________________________________________
        Positive Play - Feel the emotions, but be aware what they are telling you!
Joy: you like it! Anger: you don't like it! Frustration: you don't like it but cannot do
     anything against it! Aggression: you don't like it and want to break something.
____________________________________________________________________________________
                   Tell everybody (@joy), give constructive feedback (@anger),
                    ask for help (frustration), and have a break (@aggression)!
                     I try to help out other players, but I'm not an EA employee

Message 1 of 3 (575 Views)

Accepted Solution

Re: My account ban was lifted but I still cannot enter MUT. What shall I do?

If your ban was overturned, but you still cannot log into MUT, please contact EA Help (see contact details below) so they can get this looked into further for you.

 

EA Help
website: https://help.ea.com/en/contact-us/?product=madden-nfl-21&community=true
twitter: https://twitter.com/EAHelp
facebook: www.facebook.com/eahelphub 

____________________________________________________________________________________
        Positive Play - Feel the emotions, but be aware what they are telling you!
Joy: you like it! Anger: you don't like it! Frustration: you don't like it but cannot do
     anything against it! Aggression: you don't like it and want to break something.
____________________________________________________________________________________
                   Tell everybody (@joy), give constructive feedback (@anger),
                    ask for help (frustration), and have a break (@aggression)!
                     I try to help out other players, but I'm not an EA employee

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Message 2 of 3 (574 Views)

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Re: My account ban was lifted but I still cannot enter MUT. What shall I do?

If your ban was overturned, but you still cannot log into MUT, please contact EA Help (see contact details below) so they can get this looked into further for you.

 

EA Help
website: https://help.ea.com/en/contact-us/?product=madden-nfl-21&community=true
twitter: https://twitter.com/EAHelp
facebook: www.facebook.com/eahelphub 

____________________________________________________________________________________
        Positive Play - Feel the emotions, but be aware what they are telling you!
Joy: you like it! Anger: you don't like it! Frustration: you don't like it but cannot do
     anything against it! Aggression: you don't like it and want to break something.
____________________________________________________________________________________
                   Tell everybody (@joy), give constructive feedback (@anger),
                    ask for help (frustration), and have a break (@aggression)!
                     I try to help out other players, but I'm not an EA employee

Message 2 of 3 (575 Views)

Re: My account ban was lifted but I still cannot enter MUT. What shall I do?

★★ Guide
@Neo_Novalis What if my ban says "In Progress," last updated Feb. 16th, the account ban history section says "I have no bans," and I have the emails showing my bans...the reversal and the upheld one? EA's C.S. is as trash as the game. Don't buy from this company.
Message 3 of 3 (458 Views)