My EAFC24 pre order ultimate edition say i can play jan 1 2099

[Nowaczek1998]

@EA_Aljo So, we will wait for any informations but this situation is so stressful

[lol_beard]

I've preordered the ultimate edition but in the EA App it says it's not unlocking until Jan 1st 2099. All of my friends have the correct unlock date showing on theirs.

Am I going to be able to play on release day?

Screenshot of what it shows: 

[mikadojacko]

On my ea app on windows. It says, You'll will be able to download and play the game on Jan 1, 2099, 12:00AM. Is this a known bug?? (Photo Attached) 

[Datguynxs_]

Did you manage to resolve this issue? If so please let me know, I have the same issue, thanks. 

[Datguynxs_]

I've pre-ordered FC24 UE, and it says it wont be able to download until 2099? The main reason I pre-ordered the game was to play it 7 days earlier, so it seems kind of ironic it wont let me play it until 2099.... On a serious note though, could someone help me solve this issue please, thanks. 

[EA_Aljo]

Hello, everyone. We are currently investigating this. I'll report back when I have an update. Thank you.

[EA_Lanna]

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Marked as Solution for Visibility Purposes

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Hi folks,

We've merged your reports together to keep info on this in the one spot.

Could we check to see if clearing the app cache helps the correct timer display for you? 

> To clear the app cache, follow these steps: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

Let us know how you got on afterwards.

- EA_Lanna

[skajfajer]

nothing changed, still 2099

[EA_Lanna]

Got it, ok thanks for giving it a go @skajfajer! It helps rule out some potential causes.

[lbyhype]

clearing cache diod not work for me either