My Apex legends in ps4 freezes and crashes.

by AmirmJ89
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My Apex legends in ps4 freezes and crashes.

[ Edited ]
★★★ Newbie

The textures load lately and the game crashes and freezes in ps4 (season legacy)

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Accepted Solution

Re: My Apex legends in ps4 freezes and crashes.

EA DICE Team

Hey @AmirmJ89  Could you try to power cycle the console and see if that helps. 

 

Power cycle the PlayStation console

  1. Completely turn off the PlayStation by holding the power button.
  2. Wait for the power light to stop flashing, then remove the power cable and leave the system for 20 minutes.
  3. Reconnect and attempt to launch Safe Mode.

/Atic 

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Re: My Apex legends in ps4 freezes and crashes.

EA DICE Team

Hey @AmirmJ89  Could you try to power cycle the console and see if that helps. 

 

Power cycle the PlayStation console

  1. Completely turn off the PlayStation by holding the power button.
  2. Wait for the power light to stop flashing, then remove the power cable and leave the system for 20 minutes.
  3. Reconnect and attempt to launch Safe Mode.

/Atic 

Message 2 of 2 (122 Views)