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My 10 hour trial ended even though it says I have only played for 8 hours.

by Skwozling
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Original Post

My 10 hour trial ended even though it says I have only played for 8 hours.

[ Edited ]
★★★★ Novice

Product: Mass Effect Andromeda
Platform:PC
What edition do you have? Deluxe Edition
Physical Disc or Digital version? Digital Based Install
Summarize your bug My 10 hour trial has ended even though it says I have only played 8 hours.
How often does the bug occur? Every time (100%)
How long has this issue been happening?
Please select your region Europe
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Steps: How can we find the bug ourselves? Check the picture.
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My 10 hour trial ended even though it says I have only played for 8 hours.

Message 1 of 10 (478 Views)

Re: My 10 hour trial ended even though it says I have only played for 8 hours.

★★★★ Novice

Same here, mine says under an hour played..

Message 2 of 10 (432 Views)

Re: My 10 hour trial ended even though it says I have only played for 8 hours.

★★★★ Novice

its a bug the game didn't close 100% it was still running in the background isn't anything that can be done have to wait untill game comes out now

Message 3 of 10 (421 Views)

Re: My 10 hour trial ended even though it says I have only played for 8 hours.

★★★★ Novice
Ouch! That's harsh Frown
Message 4 of 10 (413 Views)

Re: My 10 hour trial ended even though it says I have only played for 8 hours.

[ Edited ]
★★★★ Novice

To add onto that, I noticed whenever the game crashed, there would still be a MEA process in the background (despite the application crashing). Weird stuff.

Message 5 of 10 (401 Views)

Re: My 10 hour trial ended even though it says I have only played for 8 hours.

★★★★ Novice

I'd get it if the game was still running in the background somehow.

In my case I turned the game off, turned my PC off and then came back next day to see I have no more time left.

 

The game couldn't have been running on a PC that was off, could it? Disappointed

Message 6 of 10 (377 Views)

Re: My 10 hour trial ended even though it says I have only played for 8 hours.

★★★★ Novice

Yeah, same here, mine is at five hours played and "less than 2 hours" remaining.

 

I guess they don't need math in space.

Message 7 of 10 (293 Views)

Re: My 10 hour trial ended even though it says I have only played for 8 hours.

★★★★ Novice

I don't know why, but game takes forever to close. Even killing the process in the task manager doesn't work.

Message 8 of 10 (229 Views)

Re: My 10 hour trial ended even though it says I have only played for 8 hours.

★★ Guide

Broken heart Same here.

I am at 9 hours and when I hit that mark, I wanted to save the game one last time. I received the notification that the game was about to close and time to 'save' to protect my progress or something along those lines....but that notification stopped/crashed the game. Police officer I am suspicious that, because the notification caused me to switch to my desktop, like immediately, out from gameplay, this is how it ended the game.

 I am bummed I did not get to save my progress, but it would only be about the last hour or so. And let me be honest: the reason I am bummed is I was having fun!! Party hat

Thanks to all of you for reporting the issue though. I hope it is helpful to the game devs somehow to see this situation. For a pre-trial version, the game performance wasn't that bad. But NOW WHAT TO DO til 21 March???? Game controllerCoffee cupWondering

Message 9 of 10 (201 Views)

Re: My 10 hour trial ended even though it says I have only played for 8 hours.

★★★★ Novice
The 10 hour trial is (oddly) 10 hours from when you launch the trial, not 10 hours play time.

At least that's how it worked for my 48 hour sims trial, and even warned me of that fact when I hit launch. Not 100% sure it is the same with this, but it would explain why your trials expired with under 10 hours played
Message 10 of 10 (148 Views)

me-andromeda-fem

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