Help us improve Answers HQ! Take Survey No, Thanks

Multiplayer freezes while loading matches. Happened after last June patch.

by Chimo2053
Reply

Original Post

Multiplayer freezes while loading matches. Happened after last June patch.

★★★★ Novice

Product: Battlefield V
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Breakthrough
Please select your region North America
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug When I try to play multiplayer games my game freezes while loading This started happing after the last June 2019 patch.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Try to join a multiplayer game.
What happens when the bug occurs? When the Hint screen is on for a about 15 - 20 seconds the game freezes and I have to quit the game
What should be happening instead? I should be able to start playing the map.

Ever since the last June patch, battlefield 5 freezes while I'm on the screen with the rotating hints. I goes through several hints than completely freezes. 

Message 1 of 12 (382 Views)

Re: Multiplayer freezes while loading matches. Happened after last June patch.

★★★★ Newbie
@Chimo2053 Same xbox1 NA east servers
Message 2 of 12 (370 Views)

Re: Multiplayer freezes while loading matches. Happened after last June patch.

★★★★ Novice

Right now impossible to play, game freezes and stop working. Im using Xbox

Message 3 of 12 (310 Views)

Re: Multiplayer freezes while loading matches. Happened after last June patch.

★★★★ Novice

I'm my 3rd try and still freezes. It's frustrating. 

Message 4 of 12 (278 Views)

Re: Multiplayer freezes while loading matches. Happened after last June patch.

★★★★ Novice
@Chimo2053 Happens to me and a couple of my friends more often than not, ever since the last patch. It's a roll of the dice sometimes, I've even uninstalled the game completely from my console, reinstalled it, hard reset, none of it has worked.
Message 5 of 12 (217 Views)

Re: Multiplayer freezes while loading matches. Happened after last June patch.

★★★★ Novice

Happens to me in conquest and just on certain maps

the first four maps like devastation, fjell and Rotterdam

and this bug just started whit the last update 

Message 6 of 12 (202 Views)

Re: Multiplayer freezes while loading matches. Happened after last June patch.

★★★★ Novice
@Chimo2053 Happened to me 7 times in a row yesterday. I deleted my save files and did a hard reset on my xbox, now it works again, but it doesn't work for everybody unfortunately.
Message 7 of 12 (193 Views)

Re: Multiplayer freezes while loading matches. Happened after last June patch.

★★★★ Novice

Definitely started after the last update, I think that has been determined. But Why is it Still happening ? Are they actually  working on it ? Or what ?

Freezing, restarting, freezing, restarting several times over, yes sometimes hard starting, clearing files works but the more times I do that the less it works.

Has anyone heard whats the actual cause besides 😖 ?

Message 8 of 12 (184 Views)

Re: Multiplayer freezes while loading matches. Happened after last June patch.

★★★★ Novice

Same. Xbox One. Crashings during map loading screen. Crashes or freezes about 95% of attempts. Some crashes require hard restart of Xbox to get game to load at all. Update: Was able to play a few games earlier today, but now the crash rate is 100% of attempts. the game is literally unplayable, it will not load maps at all.

Message 9 of 12 (175 Views)

Re: Multiplayer freezes while loading matches. Happened after last June patch.

★★★★ Novice

Same here, avoid maps Arras and Devastation

Message 10 of 12 (133 Views)

fifa-19-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help