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Multiplayer: Massive Lags when one player joins the lobby with bad connection

by onewaypub
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Multiplayer: Massive Lags when one player joins the lobby with bad connection

[ Edited ]
★★★★ Novice

Product: Mass Effect Andromeda
Platform:PC
What edition do you have? Super Deluxe Edition
Physical Disc or Digital version? Digital Based Install
Summarize your bug Multiplayer: Massive Lags when one player joins the lobby with bad connection
How often does the bug occur? Often (50% - 99%)
How long has this issue been happening? Always Happens
Please select your region Europe
Run the www.speedtest.net network benchmark and post your upload and download speeds. 10.046 kBits/s upload, 51.392 kBits/s download
What company provides your internet service? 1&1 Internet
Steps: How can we find the bug ourselves? 1. Create a new lobby 2. If anybody in the lobby has a good connection the game runs without lags 3. If anybody joins the game with a bad connection the game becomes many lags. We can reproduce this with three friends. Lobby had one open Slot. Every game run good until one join with a bad connection. Then the problem starts on every client. It seems this could be a problem of using a tcp connection in the game instead of a udp? Note this problem is host independend. We have tried this with different hosts in the lobby
What is the AMD or Nvidia Model Number of your graphics card? NVIDIA GTX870M
Please enter memory size in GB. 8GB

eom

Message 1 of 4 (292 Views)

Accepted Solution

Re: Multiplayer: Massive Lags when one player joins the lobby with bad connectio

Community Manager

Hello @onewaypub

 

If one of the players have a really bad connection, I guess it might influence the whole match. 

 

How multiplayer connections work in Mass Effect: Andromeda

Multiplayer games use peer-to-peer connections. Once you leave the Lobby and start a match, it’s hosted on the machine (and connection) of one of the players – the one marked as host in the lobby.

If you’re having trouble with multiplayer outside of the lobby, remember that your internet connection is only part of the equation – the connection of the host player matters, too.

 

Beside multiplayer part, can you share your thought on the game itself with us here? 

 

Cheers,

Archi

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Message 4 of 4 (254 Views)

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Re: Multiplayer: Massive Lags when one player joins the lobby with bad connectio

Community Manager

Hello @onewaypub 

 

I am really sorry for those connection troubles. And thank you for reporting this. Have you tried any troubleshooting steps to improve your connection? Check this article here for the possible solution. 

 

Cheers,

Archi

Message 2 of 4 (261 Views)

Re: Multiplayer: Massive Lags when one player joins the lobby with bad connectio

[ Edited ]
★★★★ Novice

You're welcome Standard smile

 

Yes I checked the connection. It seems not the problem here.

 

We have the situation, that we play a few matches with a group of player in a private game before and everything works fine. This also means no one has a problem with the connection. After a random player joins the match, all players got problems with massiv lags. This happens only in public games.

Message 3 of 4 (252 Views)

Re: Multiplayer: Massive Lags when one player joins the lobby with bad connectio

Community Manager

Hello @onewaypub

 

If one of the players have a really bad connection, I guess it might influence the whole match. 

 

How multiplayer connections work in Mass Effect: Andromeda

Multiplayer games use peer-to-peer connections. Once you leave the Lobby and start a match, it’s hosted on the machine (and connection) of one of the players – the one marked as host in the lobby.

If you’re having trouble with multiplayer outside of the lobby, remember that your internet connection is only part of the equation – the connection of the host player matters, too.

 

Beside multiplayer part, can you share your thought on the game itself with us here? 

 

Cheers,

Archi

Message 4 of 4 (255 Views)

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