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Re: Mouse bug menu

by AssAssinsMK
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Original Post

Accepted Solution

Mouse bug menu

★★★★ Novice

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Gtx 1080
Enter RAM memory size in GB 32 GB
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? battlefield V
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 03/09/2019
Summarize your bug the mouse is stuck on the center of the screen only in the menus
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don't know, every time I open the game I experienced this bug
What happens when the bug occurs? I cannot move my mouse
What should be happening instead? being able to move the mouse in the menus

https://www.youtube.com/watch?v=yhHzVvr88IY&feature=youtu.be

Message 1 of 34 (513 Views)

Accepted Solution

Re: Mouse bug menu

★★★★ Novice
Message 33 of 34 (176 Views)

All Replies

Re: Mouse bug menu

Community Manager

Hey @AssAssinsMK, do you have a controller connected to the PC?

 

Also do you use any overlay like Discord in-game?

 

/Atic 

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Message 2 of 34 (481 Views)

Re: Mouse bug menu

[ Edited ]
★★★★ Novice

@EA_Atic no, didn't have Discord open or a controller connected to my PC

Message 3 of 34 (470 Views)

Re: Mouse bug menu

Community Manager

If you tab in and out a few times does that help or alt + enter twice. Does that help you? @AssAssinsMK 

 

Cheers for the update!

 

/Atic 

---------------------------------------------------------------------------------------------------

* Tag me with @EA_Atic if you are responding to me. Thumbs up

* If you like the comments of other players please give them XP. :eahigh_file: 

* If someone has helped and solved your issue please accept it as a solution. Standard smile

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Message 4 of 34 (459 Views)

Re: Mouse bug menu

★★★★ Novice
@EA_Atic no it doesn't fix it, I don't have the bug in game but when I open menus the bug occurs
Message 5 of 34 (454 Views)

Re: Mouse bug menu

Community Manager

hmm, move the document folder for Battlefield V out to desktop and then start the game up. (will remove any settings and single player content) @AssAssinsMK 

 

/Atic 

---------------------------------------------------------------------------------------------------

* Tag me with @EA_Atic if you are responding to me. Thumbs up

* If you like the comments of other players please give them XP. :eahigh_file: 

* If someone has helped and solved your issue please accept it as a solution. Standard smile

---------------------------------------------------------------------------------------------------

Message 6 of 34 (449 Views)
Highlighted

Re: Mouse bug menu

★★★★ Novice
@EA_Atic no it didn't fix it
Message 7 of 34 (411 Views)

Re: Mouse bug menu

★★★ Newbie

Same Here:

Product: Battlefield V
Platform:PC Windows 10 Pro 64Bit German 1903
Please specify your platform model. PC
AMD or Nvidia Model Number Gtx 1060
Enter RAM memory size in GB 16 GB
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? battlefield V
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 03/09/2019
Summarize your bug the mouse is stuck on the center of the screen, can not click on menue items
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don't know, every time I open the game I experienced this bug
What happens when the bug occurs? I cannot move my mouse
What should be happening instead? being able to move the mouse in the menus

Message 8 of 34 (397 Views)

Re: Mouse bug menu

★★★★ Novice
@DELTA_BoFrost can you move your Mouse in game not in the menu (can you aim and shoot)
Message 9 of 34 (395 Views)

Re: Mouse bug menu

★★★★ Novice
@DELTA_BoFrost you can use the arrow keys and spacebar to join a match
Message 10 of 34 (371 Views)

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