Mouse and Keyboard - Stutters on inventory/deathboxes

[eddy5591]

Its been about two weeks since this started to happen frequently. When I open my inventory or death box, there is a sudden stutter that doesnt drop FPS nor ping, it just freezes and goes back to normal -- I can hear gunshots and movement but the video is basically frozen for about 1 second and it comes back. The video is in the RAR file -- cant send a mp4 file

weird stutter 2021.07.31 - 17.58.35.07.DVR_Trim.rar

[EA_Kent · Accepted solution]

@eddy5591 

Got it, thanks!

What happens if you start up your PC in a Clean Boot before launching Apex Legends? If there's anything else running that's related to the stuttering that could help narrow it down. 

You can find more info on how to set up a Clean Boot at the EA Help website. Let me know how that goes when you're able to give it a shot. Thanks!

[EA_Kent]

Hey @eddy5591, 

Have you had the chance to try repairing Apex Legends to see if that helps? 

If you're using Origin you can repair by right-clicking Apex Legends in your Library and clicking the Repair option when the menu pops up. If you're using Steam, try verifying the integrity of the game files to see if that helps. You can find more information on how to verify the file integrity at the Steam Support website. 

Let me know how that goes when you can. Thanks!

[eddy5591]

Hi @EA_Kent , yes I did try to verify the game via Steam. When I did, it wasn't stuttering for a while but now it is back

[EA_Kent · Accepted solution]

@eddy5591 

Got it, thanks!

What happens if you start up your PC in a Clean Boot before launching Apex Legends? If there's anything else running that's related to the stuttering that could help narrow it down. 

You can find more info on how to set up a Clean Boot at the EA Help website. Let me know how that goes when you're able to give it a shot. Thanks!