Mouse Cursor Glitch

[NinjacksonXV]

For some reason, when playing my mouse cursor appears and I can't move the reticle. Menu works fine, but any gameplay is like this. I included a single-player gameplay screenshot for reference. I've tried rebooting and repairing, but nothing has worked. If you've had the same issue or can help, please let me know.

I'm not sure what else to do and I'm not sure what other information to give, so let me know of anything that would help.

[EA_David · Accepted solution]

@NinjacksonXV Hi, it sounds like you may have some sort of overlay issue. 

Can you try restarting your device with a Clean Boot and see if this changes anything?

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

Thanks, and sorry this didn't get a response earlier. 

[EA_David · Accepted solution]

@NinjacksonXV Hi, it sounds like you may have some sort of overlay issue. 

Can you try restarting your device with a Clean Boot and see if this changes anything?

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

Thanks, and sorry this didn't get a response earlier. 

[LetsKickThis747]

i have this same issue, and i cant fix it, even removing the game and reinstalling, repairing, reluanching, nothing has fixed it for me

[LongTseMing]

I am currently facing the same problem.i have tried repairing and even reinstalling the game but none of this works. the cursor is stuck at the centre together with the recticle.

[1Ranger117]

Just fixed that issue today go to your origin in game settings and turn off the origin in game overlay. That fixed it for all my games.

[LongTseMing]

yeah that worked for me. thanks a lot