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Monster Energy Promo Codes not working

by absinthesdad
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Monster Energy Promo Codes not working

★★ Novice

I'm getting a Redeem code failed error for the Monster Energy drink promo.

"This code redemption portal is for promotional codes only. Please redeem platform-specific codes on the associated platforms."

 

Anyone else having problems?

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Accepted Solution

Re: Monster Energy Promo Codes not working

[ Edited ]
★★★★★ Newbie

It looks like Respawn is fixing the issue. It should be working after Sep 14.

 

@888rmc @absinthesdad @USAPeggy @EA_Barry @CELAN-Screwsi 

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Message 7 of 10 (1,357 Views)

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Re: Monster Energy Promo Codes not working

★★★ Novice
@absinthesdad Same error. Logged into Apex via Steam. I have all my other EA account unlocks available.
Message 2 of 10 (1,578 Views)

Re: Monster Energy Promo Codes not working

★★ Novice

Contacted EA support, they said "I would like to inform you that here we can't locate the code, so in this case you need to contact to the retailer to locate and check." Im guessing they mean to contact Monster Energy support lmao.

Message 3 of 10 (1,504 Views)

Re: Monster Energy Promo Codes not working

Community Manager

@888rmc @absinthesdad @USAPeggy 

 

Hopefully this FAQ sheds some light on the situation here: 

 

https://apexlegends.monsterenergy.com/en-ie/faqs/

barry.png
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Message 4 of 10 (1,471 Views)

Re: Monster Energy Promo Codes not working

★★ Novice

the link provided “https://apexlegends.monsterenergy.com/en-ie/faqs/“ differs from the US version slightly “https://apexlegends.monsterenergy.com/en-us/faqs/“, not that it matters because the problem isnt getting the code, we were given a code but using it in game does not give us the promo item but instead the error message earlier mentioned. ive contacted monster energy support so all we can do is wait.

Message 5 of 10 (1,460 Views)

Re: Monster Energy Promo Codes not working

★★ Novice

Having the exact same problem. I can generate the code in Monster's site, but Apex won't recognize the code in the store in-game, so I can't get my items in-game that I have theoretically unlocked. Looking forward to your update, 888rmc. 

Message 6 of 10 (1,384 Views)

Re: Monster Energy Promo Codes not working

[ Edited ]
★★★★★ Newbie

It looks like Respawn is fixing the issue. It should be working after Sep 14.

 

@888rmc @absinthesdad @USAPeggy @EA_Barry @CELAN-Screwsi 

Message 7 of 10 (1,358 Views)

Re: Monster Energy Promo Codes not working

★★★ Novice
Mark resolved! Thanks.
Message 8 of 10 (1,330 Views)

Re: Monster Energy Promo Codes not working

★★★ Newbie

Still not working for me 

X box toebo23

Message 9 of 10 (1,037 Views)

Re: Monster Energy Promo Codes not working

★★★ Newbie

Same here just tryed 

Message 10 of 10 (677 Views)
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