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Re: Money stole

by proxos666
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Money stole

★★ Newbie

Good day,

today someone stole me money from my bank account.

I cant log to game because i have key genator on me atm.

Can someone help me?

It was about 7 payments at row.

Thanks for any help

 

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Re: Money stole

@RonnonnDexx

 

You definitely need to call swtor CS link to numbers  (note the USA line may be having issues)

 

You can remove the security key by following this guide  but in regards to the money you need to talk on the phone.

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SWTOR Forum Username = OwenBrooks
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Message 2 of 4 (281 Views)

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Re: Money stole

@RonnonnDexx

 

You definitely need to call swtor CS link to numbers  (note the USA line may be having issues)

 

You can remove the security key by following this guide  but in regards to the money you need to talk on the phone.

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 4 (282 Views)
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Re: Money stole

★★ Newbie

Hi i just came home,

if i try log in to send ingame ticket there is the mesege:

where it say i have instructon in mail but i cant fint anything in my mail. i try spam folder too.

isnt there any another way how to contact swtor?

i dont feel my wnglish for call.

 

Thank you

 

 

Message 3 of 4 (123 Views)
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Re: Money stole

EA Live QV Team

@RonnonnDexx

If you're seeing unauthorized SWTOR payments made to your card, it's very likely that the account was picked up by our security system which prevents any further access. In most cases when this happens, the fraudulent transactions get automatically refunded, but we can't discuss details over the forums.

If you could call in, we'll be happy to help. Your English looks fine to me, our advisors here are fully experienced in dealing with non-English speakers Standard smile

Message 4 of 4 (87 Views)