Money paid on card and no gear in game seen

[napperbystormbay]

Need to have items and reparations

[EA_Illium · Accepted solution]

Hello @napperbystormbay 

Sometimes purchases can take a moment to show on your account. Generally, I recommend waiting for 24 hrs and restarting the game for your items to appear.  

After that time if the items are still missing, I would recommend speaking with an EA Advisor with your Purchase Information for them to further investigate this issue.   

Thanks! 

[EA_Illium · Accepted solution]

Hello @napperbystormbay 

Sometimes purchases can take a moment to show on your account. Generally, I recommend waiting for 24 hrs and restarting the game for your items to appear.  

After that time if the items are still missing, I would recommend speaking with an EA Advisor with your Purchase Information for them to further investigate this issue.   

Thanks!