Re: Mixed Steam and Origin subs; will I be re-billed?

by StarSword-C
Reply

Original Post

Accepted Solution

Mixed Steam and Origin subs; will I be re-billed?

★ Apprentice

I bought a monthly sub on Steam, and then I bought a two-month gametime pack on Origin. Both applied to my account successfully, I'm just trying to figure out if I will be re-billed for the Steam sub at the end of the "month" since I currently have 78 days of game time remaining on my account (see the screenshot).

2020-08-23 (2).png

Message 1 of 7 (775 Views)

Accepted Solution

Re: Mixed Steam and Origin subs; will I be re-billed?

@StarSword-C 

 

have asked for feedback from support

 

the easy way usually to tell is at the bottom of that subscription page do you see the below 

 

sub cancel.JPG

 

that "cancel your subscription" only appears if there is a recurring subscription

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

View in thread

Message 5 of 7 (713 Views)

All Replies

Re: Mixed Steam and Origin subs; will I be re-billed?

@StarSword-C 

 

no both steam and origin do not auto renew

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 7 (738 Views)

Re: Mixed Steam and Origin subs; will I be re-billed?

★ Apprentice
Message 3 of 7 (728 Views)

Re: Mixed Steam and Origin subs; will I be re-billed?

@StarSword-C 

 

I will have to check that must be a recent change as that wasnt the case previously 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 7 (727 Views)

Re: Mixed Steam and Origin subs; will I be re-billed?

@StarSword-C 

 

have asked for feedback from support

 

the easy way usually to tell is at the bottom of that subscription page do you see the below 

 

sub cancel.JPG

 

that "cancel your subscription" only appears if there is a recurring subscription

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 5 of 7 (714 Views)

Re: Mixed Steam and Origin subs; will I be re-billed?

@StarSword-C 

 

The steam 30 days do renew now the 60 day doesnt , this was to match swtor.com

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 6 of 7 (678 Views)

Re: Mixed Steam and Origin subs; will I be re-billed?

★ Apprentice

@proxos666 wrote:

@StarSword-C 

 

have asked for feedback from support

 

the easy way usually to tell is at the bottom of that subscription page do you see the below 

 

sub cancel.JPG

 

that "cancel your subscription" only appears if there is a recurring subscription


Okay, that is not present, so right now it looks like buying gametime from elsewhere overrode the Steam subscription. I'll update once the initial 30 days are up to make sure.

Message 7 of 7 (650 Views)