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Missing team replacemet

by VapeCompliance
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Original Post

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Missing team replacemet

★ Novice

I opened promo packs last night At 1800 ish GMT then played BF5

When I next logged into FUT my team had all but disappeared

I looked in club and all tradeable players above 84 rated had gone

All my player stats had gone as all that was left of team, subs and reserves were untradeable SBC cards

My transfer market amounts show they were not sold, if hacked surely the high rated SBC’s would of been quick sold for 0 coin

The issue is my team has been top ten ranked for last 5 weeks for top squad

You now have one less top player in the ranks because my team has gone AWOL

I play 3 4 1 2

My missing team was

Yashin 91 (over 400 games played) gone
Maldini 92 icon gone
Baresi 91 icon gone
Ramos 89 gone
KDB92 TOTW gone
Modric90 gone
Busquets89 gone
Messi94 gone
Neymar92 gone
Maradona95 icon gone
CR793 gone
Aguero91 scream gone

Subs
Hazard91 gone
Oblak91 gone
Salah 90 gone
Pique90scream SBC still there
Kante89 untraceable still there
Lewondiwsk (spelt wrong) 90 SBC still there

As you can imagine

When I logged on to see my team and all club above 84 rated gone I was gutted, straight into chat who confirmed I did have those players in my team

The case is under investigation, has anyone else had a similar experience or can help get my team and maybe some FUT champs points awarded back as I’ve lost 18 hours on rivals to qualify for weekend league

 

do I contact my bank and report a fraud as so far the amounts spent on fifa 20 exceed £3,000, please advise 

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Accepted Solution

Re: Missing team replacemet

Community Manager

Hey @VapeCompliance we are unable to assist with any account-based issues on AHQ. You will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

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Message 2 of 3 (98 Views)

All Replies

Re: Missing team replacemet

Community Manager

Hey @VapeCompliance we are unable to assist with any account-based issues on AHQ. You will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Darko.png
Message 2 of 3 (99 Views)

Re: Missing team replacemet

★ Novice

All sorted

 

my team will soon be back in top 10 👍 phoned and identified suspicious login, Will take about a week ish fingers crossed 

Message 3 of 3 (94 Views)
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