Missing skin for Tromboncino after completing all Proficiency Assignments.

[Kyral99]

Hello,

I just finished Proficiency Assignment V (Get 10 Kills in PVP in one round or 30 Kills in PVP).

After going to the Armory it showed me, that I had unlocked the Mint iron sight. I was a little confused... as I already had that one.

Now in My Company, I have the Mint skins for the sights, muzzle, barrel and receiver but not for the stock (I have only Standart, Predator and Urban Blue).

No Proficiency Assignment VI was unlocked.

Finishing another round or restarting the game sadly did nothing.

I attached a screenshot of the stock skin menu. As one can see, I can't even preview the skin.

I hope you can help me.

[iluminatethesky · Accepted solution]

Hey @theGastone

I would recommend contacting EA Support via Live Chat, they should be able to assist you with this issue.

You can contact them here: https://help.ea.com/en/contact-us/

If you don't see a Live Chat option, please clear everything in your web browser(cookies, cache, history, etc) and re-load the page.

Let us know if you still need help.

Thanks

- iluminate

[realddtt]

I had the exact same issue. Completed the fifth assignment, got mint iron sights again and had no mint stock available.

[theGastone]

Has there been any resolution to this issue? I’m dealing with it also. 

[iluminatethesky · Accepted solution]

Hey @theGastone

I would recommend contacting EA Support via Live Chat, they should be able to assist you with this issue.

You can contact them here: https://help.ea.com/en/contact-us/

If you don't see a Live Chat option, please clear everything in your web browser(cookies, cache, history, etc) and re-load the page.

Let us know if you still need help.

Thanks

- iluminate

[NOBLE_AMERICAN]

I have this problem too, and EA Chat told me to post about it on the forums. I get to the forums and it says to contact chat. 

[Kyral99]

Sadly, I am still having this problem. The Chat doesn't seem to work, as no one picks up even after an hour of waiting. E-Mail support only suggested me to "keep playing so it will unlock eventually."

I will try chat again, but I'm getting slightly irritated by all of this...