Missing shards after Chimaera 6 stars Event

by RavnKryze
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Missing shards after Chimaera 6 stars Event

★★★ Newbie

Product: Star Wars: Galaxy of Heroes

Platform: Android Phone

What type of device are you experiencing the issue with? Mobile

Ally Code: 515-627-757

What type of issue do you have? Missing Rewards

How often does the bug occur? Every time (100%)

Summarize your bug: After completing the 6th highest tier of the Chimaera Legendary Ship Event, Tier 6, and scoring maximum stars in the process, I am yet to be rewarded with the remaining shards to allow me to upgrade my ship to 6 stars. To make sure this wasn't a recurring event or that I had to do something else to get the 85 shards, I click on the "find shards" button from the ship page and it just takes me back to the Ship Event page where I have now completed everything available to me at the moment. ( I sill need to complete the highest tier). Everything has been done to ensure the shards are unlocked but I'm yet to receive them.

 

Connection Type: Wifi

 

Your region: America

 

Country: Brazil

 

Please find attached the screenshots from the screens showing everything has been actioned.

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Accepted Solution

Re: Missing shards after Chimaera 6 stars Event

EA Live QV Team
@RavnKryze You should receive the blueprints in the next few minutes.

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Message 2 of 2 (249 Views)

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Re: Missing shards after Chimaera 6 stars Event

EA Live QV Team
@RavnKryze You should receive the blueprints in the next few minutes.
Message 2 of 2 (250 Views)