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Re: Missing purchase sims mobile

by LokaiSimmer01
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Original Post

Missing purchase sims mobile

★★★ Newbie

I purchased the money tree pack and didn’t receive it, it said that money wasn’t taken but it was 

Message 1 of 4 (276 Views)

Re: Missing purchase sims mobile

Community Manager

Hi @latishabennett3

 

There should be a way to verify that with proof of purchase. Which device would you play from? It'll determine the steps you'd need to source that information. 

 

- EA_Lanna

 

 

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Message 2 of 4 (259 Views)

Re: Missing purchase sims mobile

[ Edited ]
★ Novice

Me too, I paid for Beginner's bargain pack. But never getting it😭

Message 3 of 4 (163 Views)

Re: Missing purchase sims mobile

★ Novice

This is my ID, please do something😭😭.. I paid for it but not getting it 

 

Player ID: 1003389019415

Message 4 of 4 (160 Views)
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