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Re: Missing purchase item

by EA_Illium
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Missing purchase item
★★ Novice
napperbystormbay

February

I got character shards only

 

i was told to get all gear from the promotion too

 

i want reimbursement for the gear items

 

and 

 

more gear, crystals, and character shards.  

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Re: Missing purchase item
Community Manager
Community Manager
EA_Illium

February

Hi @napperbystormbay For missing purchases, you will need to get in contact with our support to look into this further: How to contact support

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Re: Missing purchase item
Community Manager
Community Manager
EA_Illium

February

Hi @napperbystormbay For missing purchases, you will need to get in contact with our support to look into this further: How to contact support

Illium.png

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
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