Missing purchase item

napperbystormbay · February 2022

I got character shards only

i was told to get all gear from the promotion too

i want reimbursement for the gear items

and

more gear, crystals, and character shards.

EA_Illium · February 2022

Hi @napperbystormbay For missing purchases, you will need to get in contact with our support to look into this further: How to contact support

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

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EA_Illium · February 2022

Hi @napperbystormbay For missing purchases, you will need to get in contact with our support to look into this further: How to contact support

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Missing purchase item

Original Post

Missing purchase item

Re: Missing purchase item

Re: Missing purchase item