ULTIMATE EDITION PRE-ORDER OFFER - CONSOLES & PC (INCLUDING STEAM & EPIC) - LIMITED TIME OFFER - 25 Before August 21, 2024, at 4 PM UTC.
You must redeem your single-use code (if a code is required), log into Ultimate Team, log into Clubs, and create a Career Mode save while connected to EA servers (together these steps are referred to as “redeem”) to access your pre-order and Ultimate Edition content
EA PLAY PRO EDITION
You must redeem your EA Play Pro Edition, log into Ultimate Team, log into Clubs, and create a Career Mode save while connected to EA servers (together these steps are referred to as “redeem”) to access your EA Play Pro Edition content
"}},"componentScriptGroups({\"componentId\":\"custom.widget.EA_Custom_Footer\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"component({\"componentId\":\"custom.widget.EA_Survey\"})":{"__typename":"Component","render({\"context\":{\"component\":{\"entities\":[],\"props\":{}},\"page\":{\"entities\":[\"message:7784682\"],\"name\":\"ForumMessagePage\",\"props\":{},\"url\":\"https://forums.ea.com/discussions/fc-25-technical-issues-en/re-missing-preorder-ultimate-edition-hero-pack/7784682\"}}})":{"__typename":"ComponentRenderResult","html":" "}},"componentScriptGroups({\"componentId\":\"custom.widget.EA_Survey\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"coreNode({\"id\":\"community:tghpe58374\"})":{"__ref":"Community:community:tghpe58374"},"featuredContentWidget({\"coreNodeId\":\"board:fc-25-technical-issues-en\",\"instanceId\":\"YrCUdT\",\"quiltId\":\"ForumMessagePage_PxQDIe\"})":{"__typename":"FeaturedContentWidget","messages({\"first\":5})":{"__typename":"MessageConnection","totalCount":0,"edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null}},"lastModified":1742578169113,"lastModifiedUser":{"__ref":"User:user:16"}},"cachedText({\"lastModified\":\"1751903207943\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/EscalatedMessageBanner\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1751903207943"}],"cachedText({\"lastModified\":\"1751903207943\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/UserLink\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/UserLink-1751903207943"}],"cachedText({\"lastModified\":\"1751903207943\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserRank\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserRank-1751903207943"}],"cachedText({\"lastModified\":\"1751903207943\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTime\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTime-1751903207943"}],"cachedText({\"lastModified\":\"1751903207943\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSolvedBadge\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1751903207943"}],"cachedText({\"lastModified\":\"1751903207943\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSubject-1751903207943"}],"cachedText({\"lastModified\":\"1751903207943\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageBody-1751903207943"}],"cachedText({\"lastModified\":\"1751903207943\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageCustomFields\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageCustomFields-1751903207943"}],"cachedText({\"lastModified\":\"1751903207943\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/AcceptedSolutionButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1751903207943"}],"cachedText({\"lastModified\":\"1751903207943\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageReplyButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageReplyButton-1751903207943"}],"cachedText({\"lastModified\":\"1751903207943\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageListMenu\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageListMenu-1751903207943"}],"cachedText({\"lastModified\":\"1751903207943\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/Pager/PagerLoadMore\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1751903207943"}],"cachedText({\"lastModified\":\"1751903207943\",\"locale\":\"en-US\",\"namespaces\":[\"components/nodes/NodeView/NodeViewCard\"]})":[{"__ref":"CachedAsset:text:en_US-components/nodes/NodeView/NodeViewCard-1751903207943"}],"cachedText({\"lastModified\":\"1751903207943\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageView/MessageViewInline\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1751903207943"}],"message({\"id\":\"message:7784967\"})":{"__ref":"ForumReplyMessage:message:7784967"},"message({\"id\":\"message:7784839\"})":{"__ref":"ForumReplyMessage:message:7784839"},"message({\"id\":\"message:7784849\"})":{"__ref":"ForumReplyMessage:message:7784849"},"message({\"id\":\"message:7784862\"})":{"__ref":"ForumReplyMessage:message:7784862"},"message({\"id\":\"message:7784884\"})":{"__ref":"ForumReplyMessage:message:7784884"},"message({\"id\":\"message:7784890\"})":{"__ref":"ForumReplyMessage:message:7784890"},"message({\"id\":\"message:7784765\"})":{"__ref":"ForumReplyMessage:message:7784765"},"message({\"id\":\"message:7784806\"})":{"__ref":"ForumReplyMessage:message:7784806"},"message({\"id\":\"message:7784830\"})":{"__ref":"ForumReplyMessage:message:7784830"},"message({\"id\":\"message:7784831\"})":{"__ref":"ForumReplyMessage:message:7784831"},"message({\"id\":\"message:7784891\"})":{"__ref":"ForumReplyMessage:message:7784891"},"message({\"id\":\"message:7784892\"})":{"__ref":"ForumReplyMessage:message:7784892"},"message({\"id\":\"message:7784916\"})":{"__ref":"ForumReplyMessage:message:7784916"},"message({\"id\":\"message:7784964\"})":{"__ref":"ForumReplyMessage:message:7784964"},"message({\"id\":\"message:7784965\"})":{"__ref":"ForumReplyMessage:message:7784965"},"message({\"id\":\"message:7784762\"})":{"__ref":"ForumReplyMessage:message:7784762"},"message({\"id\":\"message:7784686\"})":{"__ref":"ForumReplyMessage:message:7784686"},"message({\"id\":\"message:7784703\"})":{"__ref":"ForumReplyMessage:message:7784703"},"message({\"id\":\"message:7784712\"})":{"__ref":"ForumReplyMessage:message:7784712"},"message({\"id\":\"message:7784714\"})":{"__ref":"ForumReplyMessage:message:7784714"},"message({\"id\":\"message:7784738\"})":{"__ref":"ForumReplyMessage:message:7784738"},"message({\"id\":\"message:7784739\"})":{"__ref":"ForumReplyMessage:message:7784739"},"message({\"id\":\"message:7784741\"})":{"__ref":"ForumReplyMessage:message:7784741"},"message({\"id\":\"message:7784756\"})":{"__ref":"ForumReplyMessage:message:7784756"},"message({\"id\":\"message:7784736\"})":{"__ref":"ForumReplyMessage:message:7784736"},"cachedText({\"lastModified\":\"1751903207943\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1751903207943"}],"cachedText({\"lastModified\":\"1751903207943\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1751903207943"}],"cachedText({\"lastModified\":\"1751903207943\",\"locale\":\"en-US\",\"namespaces\":[\"components/common/ExternalLinkWarningModal\"]})":[{"__ref":"CachedAsset:text:en_US-components/common/ExternalLinkWarningModal-1751903207943"}],"cachedText({\"lastModified\":\"1751903207943\",\"locale\":\"en-US\",\"namespaces\":[\"components/attachments/AttachmentView/AttachmentViewChip\"]})":[{"__ref":"CachedAsset:text:en_US-components/attachments/AttachmentView/AttachmentViewChip-1751903207943"}],"cachedText({\"lastModified\":\"1751903207943\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeDescription\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeDescription-1751903207943"}],"cachedText({\"lastModified\":\"1751903207943\",\"locale\":\"en-US\",\"namespaces\":[\"components/nodes/NodeTopicsCount\"]})":[{"__ref":"CachedAsset:text:en_US-components/nodes/NodeTopicsCount-1751903207943"}],"cachedText({\"lastModified\":\"1751903207943\",\"locale\":\"en-US\",\"namespaces\":[\"components/nodes/NodeLatestActivityTime\"]})":[{"__ref":"CachedAsset:text:en_US-components/nodes/NodeLatestActivityTime-1751903207943"}]},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"User:user:-1":{"__typename":"User","id":"user:-1","entityType":"USER","eventPath":"community:tghpe58374/user:-1","uid":-1,"login":"Anonymous","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"true","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"yyyy-MM-dd","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":null,"possibleValues":["en-US","nl-NL","fr-FR","de-DE","it-IT","pl-PL","pt-BR","ru-RU","es-ES"]},"repliesSortOrder":{"__typename":"InheritableStringSettingWithPossibleValues","key":"config.user_replies_sort_order","value":"DEFAULT","localValue":"DEFAULT","possibleValues":["DEFAULT","LIKES","PUBLISH_TIME","REVERSE_PUBLISH_TIME"]}},"deleted":false},"CachedAsset:pages-1751446752745":{"__typename":"CachedAsset","id":"pages-1751446752745","value":[{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"WorkstreamsPage","type":"COMMUNITY","urlPath":"/workstreams","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"MaintenancePage","type":"COMMUNITY","urlPath":"/maintenance","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"Error.Page","type":"COMMUNITY","urlPath":"/c/error/page","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"HealthCheckPage","type":"COMMUNITY","urlPath":"/health","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1751446752745,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}","userBanned":"We're sorry, but you have been banned from using this site.","userBannedReason":"You have been banned for the following reason: {reason}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Loading..."},"localOverride":false},"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4\"}":{"__typename":"AssociatedImage","url":"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4","height":500,"width":500,"mimeType":"image/png"},"Rank:rank:2":{"__typename":"Rank","id":"rank:2","position":1,"name":"Community Manager","color":"004DEB","icon":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4\"}"},"rankStyle":"FILLED"},"User:user:40":{"__typename":"User","id":"user:40","uid":40,"login":"EA_Barry","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/userAvatar/50926096/416x416.PNG"},"rank":{"__ref":"Rank:rank:2"},"email":"","messagesCount":35517,"biography":null,"topicsCount":256,"kudosReceivedCount":36169,"kudosGivenCount":20188,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2012-09-23T23:25:08.285-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":7420,"entityType":"USER","eventPath":"community:tghpe58374/user:40"},"Category:category:fc-25-en":{"__typename":"Category","id":"category:fc-25-en","entityType":"CATEGORY","displayId":"fc-25-en","nodeType":"category","depth":3,"title":"FC 25","shortTitle":"FC 25","parent":{"__ref":"Category:category:ea-sports-fc-en"},"categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:top":{"__typename":"Category","id":"category:top","entityType":"CATEGORY","displayId":"top","nodeType":"category","depth":0,"title":"Top","shortTitle":"Top"},"Category:category:ea-forums-en":{"__typename":"Category","id":"category:ea-forums-en","entityType":"CATEGORY","displayId":"ea-forums-en","nodeType":"category","depth":1,"parent":{"__ref":"Category:category:top"},"title":"EA Forums English","shortTitle":"EA Forums English"},"Category:category:ea-sports-fc-en":{"__typename":"Category","id":"category:ea-sports-fc-en","entityType":"CATEGORY","displayId":"ea-sports-fc-en","nodeType":"category","depth":2,"parent":{"__ref":"Category:category:ea-forums-en"},"title":"EA SPORTS FC™","shortTitle":"EA SPORTS FC™","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:fc-25-technical-issues-en":{"__typename":"Forum","id":"board:fc-25-technical-issues-en","entityType":"FORUM","displayId":"fc-25-technical-issues-en","nodeType":"board","depth":4,"conversationStyle":"FORUM","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"linear"},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"PRESET_ONLY","description":"Having issues with FC 25? Join here to find help with connectivity, performance issues, crashes and more.","title":"FC 25 Technical Issues","shortTitle":"FC 25 Technical Issues","parent":{"__ref":"Category:category:fc-25-en"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:tghpe58374"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:ea-forums-en"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:ea-sports-fc-en"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:fc-25-en"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"theme":{"__ref":"Theme:customTheme1"},"boardPolicies":{"__typename":"BoardPolicies","canViewSpamDashBoard":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","args":[]}},"canArchiveMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","key":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","args":[]}},"canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canManageFeaturedWidget":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.featured_widgets.action.admin_featured_widget.allowed.accessDenied","key":"error.lithium.policies.feature.featured_widgets.action.admin_featured_widget.allowed.accessDenied","args":[]}},"canUpdateFeaturedWidget":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.featured_widgets.action.update_featured_widget.allowed.accessDenied","key":"error.lithium.policies.feature.featured_widgets.action.update_featured_widget.allowed.accessDenied","args":[]}}},"linkProperties":{"__typename":"LinkProperties","isExternalLinkWarningEnabled":true},"topicsCount":10836,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-07-09T18:44:04.737-07:00"},"forumPolicies":{"__typename":"ForumPolicies","canManageFeaturedWidget":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.featured_widgets.action.admin_featured_widget.allowed.accessDenied","key":"error.lithium.policies.feature.featured_widgets.action.admin_featured_widget.allowed.accessDenied","args":[]}},"canUpdateFeaturedWidget":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.featured_widgets.action.update_featured_widget.allowed.accessDenied","key":"error.lithium.policies.feature.featured_widgets.action.update_featured_widget.allowed.accessDenied","args":[]}}},"eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/"},"ForumTopicMessage:message:7784428":{"__typename":"ForumTopicMessage","uid":7784428,"subject":"Missing preorder ultimate edition hero pack","id":"message:7784428","entityType":"FORUM_TOPIC","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7784428","revisionNum":1,"repliesCount":862},"Conversation:conversation:7784428":{"__typename":"Conversation","id":"conversation:7784428","solved":true,"topic":{"__ref":"ForumTopicMessage:message:7784428"},"lastPostingActivityTime":"2024-12-11T23:49:10.305-08:00","lastPostTime":"2024-12-11T23:49:10.305-08:00","unreadReplyCount":862,"isSubscribed":false},"ModerationData:moderation_data:7784682":{"__typename":"ModerationData","id":"moderation_data:7784682","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:7784682_1":{"__typename":"Revision","id":"revision:7784682_1","lastEditTime":"2024-09-20T01:47:49.091-07:00"},"AcceptedSolutionMessage:message:7784682":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:40"},"id":"message:7784682","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7784428/message:7784682","revisionNum":1,"uid":7784682,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"conversation":{"__ref":"Conversation:conversation:7784428"},"subject":"Re: Missing preorder ultimate edition hero pack","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:7784682"},"body":"
@everyone
\n\n
ULTIMATE EDITION PRE-ORDER OFFER - CONSOLES & PC (INCLUDING STEAM & EPIC) - LIMITED TIME OFFER - 25 Before August 21, 2024, at 4 PM UTC.
\n\n
You must redeem your single-use code (if a code is required), log into Ultimate Team, log into Clubs, and create a Career Mode save while connected to EA servers (together these steps are referred to as “redeem”) to access your pre-order and Ultimate Edition content
\n\n
EA PLAY PRO EDITION
\n\n
You must redeem your EA Play Pro Edition, log into Ultimate Team, log into Clubs, and create a Career Mode save while connected to EA servers (together these steps are referred to as “redeem”) to access your EA Play Pro Edition content
If you preordered the Standard Edition or the Ultimate Edition after Aug 21st, see the above link for info.
\n
\n
NINTENDO SWITCH FANS
\n\n
If you're playing from Nintendo Switch and missing the 3.850 FC Points from the Ultimate Edition, our team is investigating this Issue.
\n\n\n
*marked as solution for player visibility
","body@stringLength":"1690","rawBody":"
@everyone
\n\n
ULTIMATE EDITION PRE-ORDER OFFER - CONSOLES & PC (INCLUDING STEAM & EPIC) - LIMITED TIME OFFER - 25 Before August 21, 2024, at 4 PM UTC.
\n\n
You must redeem your single-use code (if a code is required), log into Ultimate Team, log into Clubs, and create a Career Mode save while connected to EA servers (together these steps are referred to as “redeem”) to access your pre-order and Ultimate Edition content
\n\n
EA PLAY PRO EDITION
\n\n
You must redeem your EA Play Pro Edition, log into Ultimate Team, log into Clubs, and create a Career Mode save while connected to EA servers (together these steps are referred to as “redeem”) to access your EA Play Pro Edition content
Is it required to preorder before the due date / time to get pack???
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"70","kudosSumWeight":2,"postTime":"2024-09-20T02:24:44.468-07:00","lastPublishTime":"2024-09-20T02:24:44.468-07:00","metrics":{"__typename":"MessageMetrics","views":924},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":3,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:2671442":{"__typename":"User","id":"user:2671442","uid":2671442,"login":"savageriskman","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-09-20T02:34:19.595-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-8.svg?time=1721239641000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:2671442"},"ModerationData:moderation_data:7784712":{"__typename":"ModerationData","id":"moderation_data:7784712","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7784712":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2671442"},"id":"message:7784712","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7784428/message:7784712","revisionNum":1,"uid":7784712,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"parent":{"__ref":"AcceptedSolutionMessage:message:7784682"},"conversation":{"__ref":"Conversation:conversation:7784428"},"subject":"Re: Missing preorder ultimate edition hero pack","moderationData":{"__ref":"ModerationData:moderation_data:7784712"},"body":"@EA_Barry What chaos EA has caused, not to mention p***ing off most of your ardent customers! I use on Switch, pre-ordered a month ago. No extra content or points AS PAID for. Please address the problem by providing a solution. Thanks","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2024-09-20T02:42:06.925-07:00","lastPublishTime":"2024-09-20T02:42:06.925-07:00","metrics":{"__typename":"MessageMetrics","views":738},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7784714":{"__typename":"ModerationData","id":"moderation_data:7784714","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7784714":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4173750"},"id":"message:7784714","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7784428/message:7784714","revisionNum":1,"uid":7784714,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7784703"},"conversation":{"__ref":"Conversation:conversation:7784428"},"subject":"Re: Missing preorder ultimate edition hero pack","moderationData":{"__ref":"ModerationData:moderation_data:7784714"},"body":"
I have the same problem, i received everything from the content but not the hero.. can somebody help me out please?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"117","kudosSumWeight":0,"postTime":"2024-09-20T03:37:19.850-07:00","lastPublishTime":"2024-09-20T03:37:19.850-07:00","metrics":{"__typename":"MessageMetrics","views":774},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:3783335":{"__typename":"User","id":"user:3783335","uid":3783335,"login":"KaramalBrown","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-03-04T06:21:40.714-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-6.svg?time=1721239591000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:3783335"},"ModerationData:moderation_data:7784738":{"__typename":"ModerationData","id":"moderation_data:7784738","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7784738":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:3783335"},"id":"message:7784738","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7784428/message:7784738","revisionNum":1,"uid":7784738,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"parent":{"__ref":"AcceptedSolutionMessage:message:7784682"},"conversation":{"__ref":"Conversation:conversation:7784428"},"subject":"Re: Missing preorder ultimate edition hero pack","moderationData":{"__ref":"ModerationData:moderation_data:7784738"},"body":"@EA_Barry Hi, i bought mine through EA app on PC and i do not have my hero pack","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"79","kudosSumWeight":0,"postTime":"2024-09-20T03:40:30.043-07:00","lastPublishTime":"2024-09-20T03:40:30.043-07:00","metrics":{"__typename":"MessageMetrics","views":836},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:2695629":{"__typename":"User","id":"user:2695629","uid":2695629,"login":"yan4679","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-10-23T01:51:29.343-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-9.svg?time=1721239660000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:2695629"},"ModerationData:moderation_data:7784739":{"__typename":"ModerationData","id":"moderation_data:7784739","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7784739":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2695629"},"id":"message:7784739","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7784428/message:7784739","revisionNum":1,"uid":7784739,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"parent":{"__ref":"AcceptedSolutionMessage:message:7784682"},"conversation":{"__ref":"Conversation:conversation:7784428"},"subject":"Re: Missing preorder ultimate edition hero pack","moderationData":{"__ref":"ModerationData:moderation_data:7784739"},"body":"
I did not receive my hero card even though i purchased the ultimate pre order edition
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"120","kudosSumWeight":0,"postTime":"2024-09-20T07:01:04.960-07:00","lastPublishTime":"2024-09-20T07:01:04.960-07:00","metrics":{"__typename":"MessageMetrics","views":670},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":5,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:2623350":{"__typename":"User","id":"user:2623350","uid":2623350,"login":"andre123163","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-09-20T07:48:42.100-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-12.svg?time=1721239731000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:2623350"},"ModerationData:moderation_data:7784830":{"__typename":"ModerationData","id":"moderation_data:7784830","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7784830":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2623350"},"id":"message:7784830","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7784428/message:7784830","revisionNum":1,"uid":7784830,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"parent":{"__ref":"AcceptedSolutionMessage:message:7784682"},"conversation":{"__ref":"Conversation:conversation:7784428"},"subject":"Re: Missing preorder ultimate edition hero pack","moderationData":{"__ref":"ModerationData:moderation_data:7784830"},"body":"@EA_QueenBee hey i bought the ultimate edition i have the receipt and everything why did i not get my pack i pre ordered it on the 15th and i got the fifa points just not pack why is that","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"187","kudosSumWeight":1,"postTime":"2024-09-20T07:59:26.401-07:00","lastPublishTime":"2024-09-20T07:59:26.401-07:00","metrics":{"__typename":"MessageMetrics","views":769},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:2818517":{"__typename":"User","id":"user:2818517","uid":2818517,"login":"Ahmed512009","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-09-20T07:26:35.556-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-9.svg?time=1721239660000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:2818517"},"ModerationData:moderation_data:7784831":{"__typename":"ModerationData","id":"moderation_data:7784831","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7784831":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2818517"},"id":"message:7784831","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7784428/message:7784831","revisionNum":1,"uid":7784831,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"parent":{"__ref":"AcceptedSolutionMessage:message:7784682"},"conversation":{"__ref":"Conversation:conversation:7784428"},"subject":"Re: Missing preorder ultimate edition hero pack","moderationData":{"__ref":"ModerationData:moderation_data:7784831"},"body":"
I still didn’t get my hero pack in fc25 while I preordered ultimate edition I just got Fifa points but nothing else
”You must redeem your single-use code (if a code is required), log into Ultimate Team, log into Clubs, and create a Career Mode save while connected to EA servers (together these steps are referred to as “redeem”) to access your pre-order and Ultimate Edition content”
yes the same with me, i buy EAFC25 Ultimate Edition and i dont have hero pack idk why.............
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"100","kudosSumWeight":2,"postTime":"2024-09-20T08:50:54.522-07:00","lastPublishTime":"2024-09-20T08:50:54.522-07:00","metrics":{"__typename":"MessageMetrics","views":480},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:2866647":{"__typename":"User","id":"user:2866647","uid":2866647,"login":"33022796798","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-09-20T09:09:01.193-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-9.svg?time=1721239660000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:2866647"},"ModerationData:moderation_data:7784862":{"__typename":"ModerationData","id":"moderation_data:7784862","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7784862":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2866647"},"id":"message:7784862","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7784428/message:7784862","revisionNum":1,"uid":7784862,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"parent":{"__ref":"AcceptedSolutionMessage:message:7784682"},"conversation":{"__ref":"Conversation:conversation:7784428"},"subject":"Re: Missing preorder ultimate edition hero pack","moderationData":{"__ref":"ModerationData:moderation_data:7784862"},"body":"@humberto10 Me to bro how we fix","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"32","kudosSumWeight":0,"postTime":"2024-09-20T09:16:26.818-07:00","lastPublishTime":"2024-09-20T09:16:26.818-07:00","metrics":{"__typename":"MessageMetrics","views":702},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:41":{"__typename":"Rank","id":"rank:41","position":53,"name":"Rising Newcomer","color":"000000","icon":null,"rankStyle":"TEXT"},"User:user:2894635":{"__typename":"User","id":"user:2894635","uid":2894635,"login":"tetzu-exe","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-09-20T10:27:14.156-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-5.svg?time=1721239561000"},"rank":{"__ref":"Rank:rank:41"},"entityType":"USER","eventPath":"community:tghpe58374/user:2894635"},"ModerationData:moderation_data:7784884":{"__typename":"ModerationData","id":"moderation_data:7784884","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7784884":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2894635"},"id":"message:7784884","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7784428/message:7784884","revisionNum":1,"uid":7784884,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"parent":{"__ref":"AcceptedSolutionMessage:message:7784682"},"conversation":{"__ref":"Conversation:conversation:7784428"},"subject":"Re: Missing preorder ultimate edition hero pack","moderationData":{"__ref":"ModerationData:moderation_data:7784884"},"body":"
I’ve done all this already and still don’t have mine I’ve tried using X to get info from EA help but they just keep repeating the same thing about the 20th deadline but everyone who has this problem pre ordered before the 20th
is telling everyone to contact Nintendo. Playing the game there is obviously some players who received the pre-order bonuses. When is the fix expected. Are we going to offered a refund or compensation for this issue? I paid money to have early access with bonus content, otherwise I would not have paid the extra money
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":4,"postTime":"2024-09-20T22:52:21.425-07:00","lastPublishTime":"2024-09-20T22:52:21.425-07:00","metrics":{"__typename":"MessageMetrics","views":773},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1751903207943":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1751903207943","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1751903207943":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1751903207943","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1751903207943":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1751903207943","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1751903207943":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1751903207943","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1751903207943":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1751903207943","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1751903207943":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1751903207943","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1751903207943":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1751903207943","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1751903207943":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1751903207943","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1751903207943":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1751903207943","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved","topicAlreadySolvedErrorTitle":"Solution Already Exists","topicAlreadySolvedErrorDesc":"Refresh the browser to view the existing solution"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1751903207943":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1751903207943","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListMenu-1751903207943":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListMenu-1751903207943","value":{"postTimeAsc":"Oldest","postTimeDesc":"Newest","kudosSumWeightAsc":"Least Liked","kudosSumWeightDesc":"Most Liked","sortTitle":"Sort By","sortedBy.item":" { itemName, select, postTimeAsc {Oldest} postTimeDesc {Newest} kudosSumWeightAsc {Least Liked} kudosSumWeightDesc {Most Liked} other {}}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1751903207943":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1751903207943","value":{"loadMore":"Show More"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeView/NodeViewCard-1751903207943":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeView/NodeViewCard-1751903207943","value":{"title":"{nodeTitle} ","creationDate":"Created: {creationDate}","ownedBy":"Owned by: {owners}{text}","showOwnerListText":", and {ownersCount} more","unreadCount":"{count} unread","nodeViewDrawerBtn":"Node view drawer for {place}","drawerActionTooltip":"Show category children"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1751903207943":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1751903207943","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonymous","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"Attachment:{\"id\":\"attachment:message7784714AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/fc-25-technical-issues-en/3865/1/IMG_4172.jpeg\"}":{"__typename":"Attachment","id":"attachment:message7784714AttachmentNumber1","filename":"IMG_4172.jpeg","filesize":159913,"contentType":"image/jpeg","url":"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/fc-25-technical-issues-en/3865/1/IMG_4172.jpeg"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1751903207943":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1751903207943","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1751903207943":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1751903207943","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/common/ExternalLinkWarningModal-1751903207943":{"__typename":"CachedAsset","id":"text:en_US-components/common/ExternalLinkWarningModal-1751903207943","value":{"title":"Leaving the Community","description":"You're about to leave this site and navigate to an external domain. Are you sure you want to continue?","action.submit":"Continue","action.cancel":"Go Back"},"localOverride":false},"CachedAsset:text:en_US-components/attachments/AttachmentView/AttachmentViewChip-1751903207943":{"__typename":"CachedAsset","id":"text:en_US-components/attachments/AttachmentView/AttachmentViewChip-1751903207943","value":{"errorTitle":"Failed!","previewFile":"Preview File","downloadFile":"Download File {name}","removeFile":"Remove File {name}","errorBadExtension":"This file does not have a valid extension. \"{extensions}\" are the valid extensions.","errorFileEmpty":"This file is empty or does not exist.","errorTooLarge":"The maximum file size is: {maxFileSize}.","errorTooMany":"Too many attachments. The maximum number of attachments per message is: {maxAttachmentCount, number, integer}.","errorDuplicate":"This file is already attached."},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeDescription-1751903207943":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeDescription-1751903207943","value":{"description":"{description}"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeTopicsCount-1751903207943":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeTopicsCount-1751903207943","value":{"topicCount":"{count}","topicCountWithNeutralLabel@board:OCCASION":"{count, plural, one{# Event} other{# Events}}","topicCountWithNeutralLabel":"{count, plural, one{# Post} other{# Posts}}","topicCount@board:FORUM":"{count, plural, one{# Post} other{# Posts}}","topicCount@board:BLOG":"{count, plural, one{# Post} other{# Posts}}","topicCount@board:CONTEST":"{count, plural, one{# Entry} other{# Entries}}","topicCount@board:GROUP":"{count, plural, one{# Topic} other{# Topics}}","topicCount@board:IDEA":"{count, plural, one{# Idea} other{# Ideas}}","topicCount@board:QANDA":"{count, plural, one{# Question} other{# Questions}}","topicCount@board:TKB":"{count, plural, one{# Article} other{# Articles}}","topicCount@board:OCCASION":"{count, plural, one{# Event} other{# Events}}","title":"{count, plural,one {Post} other{Posts}}"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLatestActivityTime-1751903207943":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLatestActivityTime-1751903207943","value":{"title":"Latest Activity: {latestActivityTime}","updatedAt":"Updated {latestActivityTime}","noActivity":"No activity yet"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"fc-25-technical-issues-en","messageSubject":"re-missing-preorder-ultimate-edition-hero-pack","messageId":"7784682"},"buildId":"3XH0qYWYCnEYycuN5W4S8","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","appLogLevelOverrides":"pageCacheMiddleware=debug","logLevelMetrics":"info","surveysEnabled":true,"openTelemetry":{"clientEnabled":false,"configName":"eaaurora","serviceVersion":"25.4.0","universe":"prod","collector":"http://localhost:4318","logLevel":"error","routeChangeAllowedTime":"5000","headers":"","enableDiagnostic":"false","maxAttributeValueLength":"4095"},"apolloDevToolsEnabled":false,"quiltLazyLoadThreshold":"3"},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["components_seo_QAPageSchema","components_community_Navbar_NavbarWidget","components_community_Breadcrumb_BreadcrumbWidget","components_messages_TopicWithThreadedReplyListWidget","components_nodes_NodeInformationWidget","components_featured_content_FeaturedContentWidget","components_messages_MessageListForNodeByRecentActivityWidget","components_customComponent_CustomComponent","components_languages_LanguagePicker","components_messages_MessageView_MessageViewStandard","components_messages_LinearReplyList","components_messages_EscalatedMessageBanner","shared_client_components_common_List_UnstyledList","components_messages_MessageView","shared_client_components_common_Pager_PagerLoadMore","components_nodes_NodeView","components_nodes_NodeView_NodeViewCard","shared_client_components_common_List_ListGroup","components_messages_MessageView_MessageViewInline","components_customComponent_CustomComponentContent_TemplateContent","shared_client_components_common_List_UnwrappedList","components_attachments_AttachmentView","components_attachments_AttachmentView_AttachmentViewChip"],"appGip":true,"scriptLoader":[]}