Missing heads in game

[bowlofsoup]

All heads are missing from all the characters. This issue occurs overall, in the character selection screen, in the creation screen and in the main game.

I'm running on ultra settings, but the lowest settings have the same issue. 

I recently reinstalled SWTOR from a long hiatus. But then encountered this issue. I tried searching for an answer but don't see any mention of similar issues. I attached my DXDiag if it helps.

Any help would be appreciated. Thanks in advance

[Ahrngrim · Accepted solution]

@bowlofsoup

First try an Game Repair:

Non-Streaming launcher - Log into the launcher but don't click Play. Check for small letters "ST" in the bottom left corner.

If this is NOT present, With the new launcher after login , select the username pulldown on the top right and select settings, then press repair.

Streaming launcher - If the letters "ST" is present, close the launcher, right mouse click on the game shortcut, select open file location and delete the BitRaider folder. Then start the launcher.

[Ahrngrim · Accepted solution]

@bowlofsoup

First try an Game Repair:

Non-Streaming launcher - Log into the launcher but don't click Play. Check for small letters "ST" in the bottom left corner.

If this is NOT present, With the new launcher after login , select the username pulldown on the top right and select settings, then press repair.

Streaming launcher - If the letters "ST" is present, close the launcher, right mouse click on the game shortcut, select open file location and delete the BitRaider folder. Then start the launcher.

[bowlofsoup]

Thanks that did it!

[A-AronUSMC98]

Repair is faded

[Ahrngrim]

@A-AronUSMC98

If you have the Streaming Client you can't use the Repair Function, then see above.

If you have the Classic Launcher you need to be logged in the launcher to use the repair function.

[A-AronUSMC98]

I logged in and still counld hit fixed

[proxos666]

@A-AronUSMC98

If using streaming repair on teh launcher will always be faded it is disabled , see this link to determine repair steps required

[TheCamulos]

I did these steps and I am still having graphic issues.

Similar situation, returning player from beta and launch days. Running an i7 3700 RTX 2080Ti 16 GIGs on Ultra. First started playing, textures were missing, peoples pants were substituted with words, that freaky ghost that possessed me had no head. After deleting the bit raider folder, he had a head and pants had textures.

In character creation heads are still missing.

Missing Chiss Male Head #10 with body type #2

Human Male Head #23 with body type #2

Zabrak Male Head #5 when combined with body type #2

Rattataki Male Head #10 with body type #2

I stopped there, apparently the Asian style eyes and body type 2 are incompatible? I see the hair, horns, piercings etc. just no heads on certain head/body combos throughout the game.

[proxos666]

@TheCamulos

Th that is a current bug and should be sorted in the patch on the 15th see this link

• Galactic headhunters have been successful in restoring a number of male head options which were not showing up as intended.

[TheCamulos]

Thank you, that clears it up.