Re: Missing crystals

by EA_Ataashi
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Original Post

Missing crystals

★★★ Newbie

Good day,

Today, November 24, 2018, I bought a chest of crystals for your 3rd anniversary celebration and I did not receive the extra 25% more crystals as advertised. Instead I got the regular amount. Can you please correct this situation. My ally code is 484-878-544. Thank you for time and patience in this matter.

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Re: Missing crystals

Community Manager (retired)

Hey @mr_Ncruz

 

I'm afraid we won't be able to help with this on our forum Frown Could you please prepare a proof of purchase and request a call or start a chat with our live support on EA Help?

 

Thanks!

/Ataashi

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