June 2020
June 2020
Unfortunately this is an issue that we can't help you fix an the forums. The best you can do is to contact an EA advisor.
You can read here how to Get help in The Sims Mobile.
Support hours are temporarily changed. New Hours: 8:00 a.m. to 11:00 p.m, UTC Monday - Saturday
If you want a refund, you should contact Apple Store.