Missing apex coins

[tastypudpud]

Missing apex coins.. this shouldn't be happening. 

All they do is tell you to wait 24 hours then you get back in contact with them and they don't contact you back 

Case number is: #139635082

[EzyHawk · Accepted solution]

@tastypudpud, Sorry to hear this! However we're not able to help you here on EA Answers.

All purchases may take up to 24 hours to be visible in your account.
You could try to restart the game to see if this helps your issue.

Other then that we can't assist you in any other way then pointing you towards the support and ask you to contact them when 24 hours has passed.

[EzyHawk · Accepted solution]

@tastypudpud, Sorry to hear this! However we're not able to help you here on EA Answers.

All purchases may take up to 24 hours to be visible in your account.
You could try to restart the game to see if this helps your issue.

Other then that we can't assist you in any other way then pointing you towards the support and ask you to contact them when 24 hours has passed.

[xankletv]

i have -999 coins on new account i just started