Missing Sims.

[AmySupFan]

Anyone else losing Sims? They are no longer at their house or in any of my Sims contacts. I have lost 2 and I am sad. I’m not sure how to report it. Is it a bug or technical issue? These were passive Sims but I was going to put one into play when I noticed he was gone. 

[Ilois4]

@AmySupFan I’m sorry you lost your sims. 😢 I’ve seen lately more discussion on Twitter about players losing their passive/NPC family member sims, so it is happening. Especially during Sweet Treat Showdown. Here’s a thread about the issue https://answers.ea.com/t5/Bug-Reports/Open-Passive-Sims-disappeared-from-house-and-no-longer-exist-a...