July 2019
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
What is your gamertag/PSN ID/EA Account name? neverphased
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Looking for my rewards
Did your squad mates also experience the issue? No, other players have been tho
How many matches had you played in a row before the issue occurred? N/A
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I didn't even receive the r301 skin or the Wraith skin even though the account was battle pass level 50+ at the time of purchase.
What should be happening instead? Should have received wraith and r301 skin...
Steps: How can we find the bug ourselves? There are many screenshots and posts about the issue affecting many of your users
July 2019
Just booted up the game for the first time since the update downloaded. When I got through the message of the day , it brought me to a screen and said legendary hunt challenge completed, with the bloodhound skin there . But I already received that one during the legendary hunt period , I'm missing the g7 and triple take skins that I completed :/
July 2019
Is it fixed?
July 2019
Yeah, on my first login after yesterday's patch, all my missing skins were "awarded" to the account.
July 2019
Also confirming that I received my skins with the latest patch.
July 2019 - last edited July 2019
Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? LawyerLoki
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Whiney Heiney
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)? Mirage
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. The outpost to the southeast of cascades on top of the hill.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. we were fighting.
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 4-5
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? We started a match during the last day of the Legendary Hunt Event while the counter was still on (assuming it was working) in the late night hours around 2-3 am eastern standard time. I recall there being about 35 mins left on the timer when we started the match and secured our second win required for the legendary triple take skin. We won the match that we started during the timer dependent conditional event, but the condition state was not recognized.
What should be happening instead? We should have been awarded the skin.
Steps: How can we find the bug ourselves? Look in logs or timestamps of user(s) mentioned or Microsoft Azure Cloud?
We started a match during the last day of the Legendary Hunt Event while the counter was still on in the late night hours around 2-3 am eastern standard time. I recall there being about 35 mins left on the timer when we started the match and secured our second win required for the legendary triple take skin. We won the match that we started during the timer dependent conditional event, but the condition state was not recognized.
July 2019
Sort of feels like that EA has forgotten, considering that I started this thread and still haven’t heard back from Winey Hiney on his skins. Also the rampant code:leaf errors and errors switching to models make me feel like equipped skins actually create EVEN MORE LAG, despite the already existing VoIP issues and audio cues sometimes not working. I just want to play this game!
August 2019
I had the wraith night terror skin equipped and the R301 for reaching BP level 15, i logged in and the wraith had a different skin eqquiped. The night terror skin and the R301 skin just disappeared from my inventory, this was all before season 2. I bought the new season 2 battlepass thinking it would rectify the problem to no avail. Im on xbox and my GT is iNeedMoolah. Its been very frustrating waiting with no news as to whether this will be fixed. Can you please do something.