This ea account is restricted from accessing any online features...

[florion6699]

I keep checking to see if there's an update, but nothing yet....

[florion6699]

I am really beginning to wonder if they are even trying to fix this? Seriously, it's been a full week since the update and still no patch for all the probleme....we are paying customers and this is completely unacceptable. We just to want to play...... You are forcing reliable, loyal fans to consider going elsewhere..... Ea fix your game!

[JBP0100]

When i launch battlefield 5 i can't access any online features, i'm using the 10 hour trial version with origin access. I've tried turning DX12 mode off and it still isn't working, i've tried a help chat and they said they would resolve it straight away which they haven't done. Any help?

[iluminatethesky]

Hey @JBP0100,

Sorry to hear about this.

Have you tried clearing your MAC Address, and doing a hard reset on your Console?

Go to Settings, Network, Advanced Settings, Alternate MAC Address, and Clear.

Also, do you have your Xbox Live Gold updated?

Thanks  

[Confiture75]

At the very least an update on the situation would be appreciated...

[BlackRifleMatter]

I just cancelled my origin access subscription because of this bs.

Crap like this is exactly why EA is the laughing stock of the entire industry and butt of every joke for gamers worldwide.

I personally do not believe for a second that the trial is unintentionally restricted from online access. Especially after we recently discovered that EA does not even honor their own refund policy. I would bet dollars to donuts its restricted on purpose to force people to go out and purchase the full game. Which is awesome for EA because then they wont even be able to receive a refund if they end up disliking it.

[florion6699]

You make a good point thunder....I'm really loosing hope here. The day I leave, I leave for good.

[JBP0100]

Thanks for the help but I play on pc so I don’t know how to do that 

[florion6699]

You are not alone. Check out the other thread for this subject. 

https://answers.ea.com/t5/Technical-Issues/This-ea-account-is-restricted-from-accessing-any-online-f...

I've been waiting more than a week. Please use the other thread. Hopefully all the complaints will get EA off there seats......we are being laughed at here.

[florion6699]

Hey Mr Ea_jason an update would be appreciated. Or do you have other important things to do......