Missing MUT Rewards

[chickenshark]

I was in touch with EA Help via chat for over three hours today regarding missing rewards, but didn't get anywhere close to a resolution, and one of the agents proposed I write on here. I have been legendary status since the January rewards came out, so I am missing 7 months of all four tier's rewards:

3x Super Bowl Packs

3x Lombardi Packs

1x Gold Premium Pack

3x NFL Replay Packs

1x UL Fantasy Pack

4x MUT Heroes Series 2 Sidekick Packs

3x MUT Heroes Series 2 Packs

10x Position Heroes Fantasy Packs

10x Fan Appreciation Packs

11x Movie Tickets

14x Rookie Premiere Patches

This is a lot of packs, and a lot of coins that I never received. The rewards show as unlocked and earned in the main menu, but entering MUT, I never received any of the content. Could someone provide me with some type of resolution beyond what the reps at EA help could do (give me 3 gold packs worth 15k coins lol), thanks.

[EA_Barry]

@chickenshark

While your issue may not have been resolved satisfactorily, it does appear our Advisors have done all they could for you via case #42410635.

[blackmidnite44]

I never got any of my rewards either for mut for 86-89 superstar or the other ones