Help us improve Answers HQ! Take Survey No, Thanks

Re: Missing GA join period

by EA_Lanna
Reply

Original Post

Missing GA join period

★★★★ Novice

To my utmost disappointment I've missed the last 2 GA. No join notification. No join screen nothing. When I missed the last one I put it down to my error but ensured I checked joining on a daily basis. This time I know it wasn't down to my awareness. 

 

This is costing me much needed gear and rewards. 

 

Seriously can someone please get this sorted. It's not on that a daily player since December 15 should go without.

Message 1 of 4 (170 Views)

Re: Missing GA join period

★★★★ Novice

Ok since no reply on this topic from the tech guys... preview for GA starts today. Going to click frequently to ensure it's not user error that I've missed the last 2. 

Message 2 of 4 (140 Views)

Re: Missing GA join period

★★★ Newbie
Same thing here, I miss ga event last 2 times, no notification to join((
Message 3 of 4 (135 Views)
Highlighted

Re: Missing GA join period

[ Edited ]
Community Manager

Hey @marquisbla900 sorry for the delay on this. If this issue continues to affect you, please try to troubleshoot your device to see if this helps the Grand Arena event registration option appear for the next Grand Arena Event: 

Should you still be unable to get the Grand Arena event registration option to appear within the registration window (24hrs) after troubleshooting the issue, please head over to the Bug Report section. There may be an existing thread on your issue that you can hit the "Me Too" button on but if not please create a Bug Report so we can to track the issue.

____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Message 4 of 4 (66 Views)

HOW TO CONTACT SUPPORT

Having trouble in Star Wars: Galaxy of Heroes?

Contact EA Help

fifa-20-promo-splash

Find your Player ID

Here's how to find your unique Player ID in Star Wars: Galaxy of Heroes.

Learn more on EA Help

ea-help-promo

Find your Ally Code

Here's how to find your Ally Code in Star Wars: Galaxy of Heroes.

Learn more on EA Help