October 2020
I have terrible issues with my content going missing. It happens in clumps, with days of coming into my game only to notice something more missing from my inventory or directly off the floor. In the past three days I have lost 2 small kitchen items which I just replaced, then bigger items started going missing, my bamboo statues, 3 of them, each costing Simoleons and llama zoom tokens, and 2 $5,000 Simoleon windows. When I contact EA help they give me troubleshooting tips I’ve already performed, and no other help. Don’t know what to do.
Solved! Go to Solution.
October 2020
October 2020
October 2020
Wow! I have had an issue with major missing content since 18th July and it still hasn’t been resolved. You seem to be very lucky
October 2020
After the latest (halloween) update, the standard little BBQ grill has gone completely missing from the game. It doesn't even show up for sale in the shop any more. Can I please have my grill back, team EA?
October 2020
October 2020
October 2020
I also have full proof and have sent them everything repeatedly since July. There MO seems to be have another employee write the same thing over and over in the hopes I will go away.
mom glad yours was resolved well.
November 2020
@emmazareen Were you able to fix your issue?
November 2020
November 2020
I have a similar problem. Everything just deleted and so now I’m up to the beginning all over again. Please, please help.😔😞