Re: Missing Apex Coins

by Zeelmaekers
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Original Post

Missing Apex Coins

★★★ Newbie

I bought the 35.99 twice for the 4,000 Apex Coins with the 350 bonus. And I only received one of them. I used the apex conis I saved up and the ones I bought which came out to 6,850 conis and I have 850. Where is my other 4,350 conis? And in total I should have 5200 conis. Something needs to be done about this. I bought these conis 2-3 days ago when that grand soiree pack came out 

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Re: Missing Apex Coins

[ Edited ]

Hey @SoSlickCal 

Have you already checked if the second transaction was successful as well?

IF it was successful.

You best reach out to the support team. An EA Advisor will make sure you will get the coins you've purchased.
You can reach out to the support team by clicking on on the link below:

https://help.ea.com/en/contact-us/

Here select as the game: Apex Legends, your platform you've bought the coins on and click on missing content.
Here select Never received content, here your preferred contact option. 

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