Missing Apex Coins

[iambotjohn]

Hello I've order some apex coins 11500 and they haven't appeared on my account!

I've attached a my Apex account to show I only have 100 apex coins and also have attached my order details

(I can send ones privately with out the censored bits but obviously there censored for a reason since this is a public forum)

[iambotjohn]

Anybody assist me? Or having this issue? 

[W7Dodsengel7W]

Ea recommends you wait a few hours or try re-starting your pc/console, if that doesn't work go to EA help and select option for never received content (try both)