Re: Missing ALGS Mirage Twitch rewards

by GODQueenEvy
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Original Post

Missing ALGS Mirage Twitch rewards

★★ Novice

I am missing the ALGS Mirage Twitch rewards. I've tried unlinking and linking my account to no avail. I know the accounts are connected properly because all my other Twitch stuff is on the account. I contacted Twitch support and they told me "The game developer of the broadcasted game is responsible for fulfilling Drop rewards in-game. Please contact the specific game developer directly for any questions, as Twitch Support do not have the ability to provide or issue drops. "

Message 1 of 10 (882 Views)

Re: Missing ALGS Mirage Twitch rewards

★ Apprentice

I'm having the same problem right now. Twitch is connected. From all the drops that I own, only four Mirage ALGS items are gone after the latest uptdate. Would be nice to somehow recower them.

Message 2 of 10 (862 Views)

Re: Missing ALGS Mirage Twitch rewards

Community Manager

@0Roluri0 @Tehstool 

 

Check the following link for info and help on this, thanks.

 

https://help.ea.com/en/help/apex-legends/apex-legends/apex-legends-and-twitch/

barry.png
Message 3 of 10 (831 Views)

Re: Missing ALGS Mirage Twitch rewards

★★★ Apprentice

The EA Help Center has only two answers.Disappointed

 

"Try clearing the cache."

"We cannot confirm the loss, infringement, or loss of the product."

Message 4 of 10 (809 Views)

Re: Missing ALGS Mirage Twitch rewards

★★ Novice

I already did all of that. I'm positing because it didn't work. As per my previous post, I already reset and verified the connections and contacted Twitch. Twitch basically told me they can't do anything and to contact the developers. Is there anything else that can be done?

Message 5 of 10 (782 Views)

Re: Missing ALGS Mirage Twitch rewards

★★★ Novice
@EA_Barry I have the same problem. I am missing 3 of 4 ALGS Mirage Twitch rewards.
Message 6 of 10 (748 Views)

Re: Missing ALGS Mirage Twitch rewards

★★★ Apprentice

EA help can't understand the screenshots that anyone can compare.
I'm disappointed with the poor quality of EA help.

Message 7 of 10 (649 Views)

Re: Missing ALGS Mirage Twitch rewards

★ Apprentice

Still waiting for a fix and hoping that EA can at least inform devs about this issue as it remains unresolved.

Message 8 of 10 (558 Views)

Re: Missing ALGS Mirage Twitch rewards

★★★ Novice

I’m missing two of mine idk why, the tracker and the badge

Message 9 of 10 (435 Views)

Re: Missing ALGS Mirage Twitch rewards

★★★ Apprentice

its still not fixed and happened to many others after recent ALGS drops.. Seems like the more stuff we claim, the more stuff we lose.. So it seems like there is a limit on the amount of items we can have?

Message 10 of 10 (328 Views)