Product: Mass Effect Andromeda
What edition do you have? Super Deluxe Edition
Physical Disc or Digital version? Digital Based Install
Summarize your bug Shortcuts such as 'U' to open squad menu, 'J' to open journal menu don't work when a menu is opened. These shortcuts only work during regular gameplay. This is inconvenient.
How often does the bug occur? Every time (100%)
How long has this issue been happening? Always Happens
Please select your region
Run the www.speedtest.net network benchmark and post your upload and download speeds.
What company provides your internet service?
Steps: How can we find the bug ourselves? Press a menu hotkey while you're in a menu. It won't have an effect.
What is the AMD or Nvidia Model Number of your graphics card?
Please enter memory size in GB.
Even if I'm in a menu, pressing J should bring me to the journal. The reason there are menu shortcuts in the first place is because they're convenient. Having to close all menus for them to work adds an additional step and it's kind of annoying.
I don't work for EA.