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Re: Menu freezing and disconecting / crashs during game

by IIIAmerIII
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Menu freezing and disconecting / crashs during game

[ Edited ]
★★★★ Novice

My game worst bug is when im in the menus, some times it freezes faster, some times it take a time,  the thing is, the menu freezes, music stops, image stops, and some times it take fewer minuts, some times it take long minutes to come back, and when it come back the sounds come back, i can click in the menus again see thing, look the arsenal and the shop. but the character has no movement, only one thing has movement that i noticed, is when im with lifeline, she has a robot that has small turbines, and the "fog" that goes out of the heat of the turbine, moves, but the character DONT, the only thing that moves is the heat distortion of the image. and the fire from the turbines.
continuing, that part don takes too long., and it disconect back to the initial menu  with error saying  that server expired and to acces ea.com/unable-to-connect and the principal background first background of the apex game. then i can click continue then click  start  game again and try play the game again.

some times it crashs and close without error in the menu and in game. but the freeze only ocurs in the menu

i ever try to initiate the game fast, but 80% of the time the menu freezes faster then the game begins. it sucks. i cnant play. the freeze is worst when i try to play with friends. and became most frustrating cuz. my friends dont like to wait my game  came back.

i noted that when freeze occurs, my gpu drop to 0% 90% of the time. 10% it was in 2% or a thing like that, and my ethernet upload drops to 0% in the exact time but download keep strange i cant say anything about dowload cuz i dont know much. but has some picks to u guys see

 

nothing works to me, teste everthing in youtube. facebook. graphics. line commands. diferent things, repair game, repair origin, unistal. execute as admin. etc etc.

dont know what to doo, im getting hopeless.

 

here is a link to the video of the crash

https://www.youtube.com/watch?v=F02outxYJkk

 

im with:
win 10 64 bit
amd fx 6100 3.30ghz
4gb x2 ram ddr3 kingstom 1333mhz
1tb hd 64mb
256gb hd
gtx 1060 6gb exoc white from galax
120mb internet

im from brazil minas gerais belo horizonte i will let the link of a video that i make showing the bug and some pics and my log

 

edit: depends of the graphical setting that i use, the freeze happens in game too. but. i dont know how to make it be better or whorse i dont know what changes it exactly

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Re: Menu freezing and disconecting / crashs during game

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Re: Menu freezing and disconecting / crashs during game

★ Apprentice

It's a known issue, try disabling your microphone in windows after starting the game.

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Re: Menu freezing and disconecting / crashs during game

★★★★ Novice

disable my mic after  starting the game? and....  what you saying? will this make me unnable to talk trough microphoone? i need to give up on talking in microfone in this game to be able to play  without freezing??

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Re: Menu freezing and disconecting / crashs during game

★ Apprentice

It's a workaround not a solution, something you can do to avoid freezing until the game is patched.

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Re: Menu freezing and disconecting / crashs during game

★★★★ Novice

you have any other information or, know any link of that resolution of the microphone?

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Re: Menu freezing and disconecting / crashs during game

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