Memory Leak

by Golem_M1A2
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Memory Leak

★★★ Novice

Every time on my first spawn in multiplayer the game crashes and I get the windows notification of low memory and have to restart, I know the same thing happened in the beta for the first couple days of release but I was at least able to play a couple minutes before the game crashed.  

 

CPU: i7-4790k OC @ 4700 MHz

RAM: DDR3 Corsair Dominator Platinum @ 2400MHz 16GB (2x8) 

GPU: 2x GTX 980 Ti in SLI

 

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Accepted Solution

Re: Memory Leak

★★★ Novice

The problem was running in SLI, disabled and have had no problems now, hopefully a fix will come down the pipe later since it's a new game but running one card really hasn't had an impact on performance. 

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Re: Memory Leak

★★★ Novice

Same goes for campaign with it either having 30 mins of gameplay or 5 mins, low memory happens and game crashes.

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Re: Memory Leak

Community Manager

Hi, can you post a screenshot of the message? Also if you run the reliability monitor while you play, a screenshot of that - when the issues - manifest may help. 

 

I'll also ask for you to post a link to your dxdiag, and for you to restart your system with a Clean Boot before trying any of this. If the problem doesn't manifest with a Clean Boot then that's some very helpful info. 

 

https://support.microsoft.com/en-us/products/windows?os=windows-10

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/

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Re: Memory Leak

★★★ Novice

Started with clean boot, was able to spawn but got about 5 seconds of gameplay in with the same result. Started playing the game in window mode, was able to spawn and play with memory usage hanging around 50%, went back to full screen and got about 30 seconds of gameplay and then crashed, all of which were in multiplayer. 

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Re: Memory Leak

★★ Novice

Same Memory Leak from Open Beta is still present in Retail. Not willing to share details as you obviuosly ignored them since open beta.

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Re: Memory Leak

★★★ Novice

The problem was running in SLI, disabled and have had no problems now, hopefully a fix will come down the pipe later since it's a new game but running one card really hasn't had an impact on performance. 

Message 6 of 7 (1,175 Views)

Re: Memory Leak

Community Manager

Thanks for the extra context and for posting your solution. It sounds like you're familiar with SLI issues with games at launch, hopefully it's sorted quickly, as you say. 

If I see any patch notes specifically reference SLI I'll try to update the thread. As ever it's worth keeping an eye out for new releases from the driver side too. 

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