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[Mega thread] Audio cuts out during gameplay

by Cortay
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Original Post

Re: Audio cuts out during gameplay

★★★★ Novice

I think i solved it  (maybe just for my friend). He sayed that he becomes the problem after a loud explosion. 

We changed his Ingame Audio Settings:

 

Music, Speech Volume and SFX Volume from 100% to 70%

 

Now he has no problem since 4 hours! I hope it will work for everyone

 

Greetings!

Message 91 of 356 (448 Views)

Re: Anthem Audio Loss on PC

★★★★ Novice

I hit this a lot too. seems to happen about 50% of my missions. Sound just cuts out. No way to recover without restarting game and losing mission progress. Frown

Message 92 of 356 (1,943 Views)

Re: Anthem Audio Loss on PC

★★★★ Novice
not as bad as even tho done mission having to sit through the same cutscenes again on the same mission! but yes the sound buf is annoying
Message 93 of 356 (1,925 Views)

Re: Anthem Audio Loss on PC

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@Xx4vier wrote:

I think i solved it  (maybe just for my friend). He sayed that he becomes the problem after a loud explosion. 

We changed his Ingame Audio Settings:

 

Music, Speech Volume and SFX Volume from 100% to 70%

 

Now he has no problem since 4 hours! I hope it will work for everyone

 

Greetings!

 

 


I turned down my volume quite a bit, and so far it hasn't cut out. 3 missions going.

Message 94 of 356 (1,903 Views)

DC & Sound Issue

★★★★ Novice

For me here is 2 biggest problems!

1. Disconnects. DC is randomly. On missions, strongholds, dialog, forge etc. Can be many times in a row.

2. Sound disappears.

Message 95 of 356 (452 Views)

Betreff: DC & Sound Issue

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Message 96 of 356 (440 Views)

Bugs I've encountered so far (mainly audio bug)

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Product: Anthem
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number G401 0010
Enter RAM memory size in GB 8
Please select your region Europe
Were you on an Expedition when the issue occurred? Yes
What Javelin were you using when the issue occurred? Colossus
What type of Expedition were you on when the issue occurred? Freeplay
What was your Expedition team makeup? Random Freelancers
Where did this issue occur? Please include menu name or in game location. In game location.
When did this happen? (dd.mm.yy hh:mm) 16/02/2019 23:00
Summarize your bug Audio just randomly cuts out, has happened twice now, please see list of bugs I've encountered.
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Random
What happens when the bug occurs? Audio cuts out plus more.
What should be happening instead? I should have audio.

Bugs I've encountered in the 6 hours of game time I've had so far.

 

 

The audio bug, probably the worst one so far. I've had to restart my game 4 times in 5 hours, it's not a great experience when you need to stop playing the game because of a "game breaking" bug.

 

Subtitles are sometimes stuck on screen, and won't change, for example, a line of text will stay but will move up when another person talks, and stays there for the rest of the mission or freeplay. 

 

I may have had the infinite loading screen bug, however I'm not sure if this was a connection issue or just the game taking a while to load

 

Not necessarily a bug, but the loading times are considerably bad. in 6 hours of game time I've probably sat there for 45 minutes in loading screens, which ruins the experience and my immersion, especially when I'm in a story mission and I miss dialogue because someone loaded in faster than me. Now, I don't have the best internet, but I'm never sat in loading screens for that long in any other game apart from this.

 

When I'm in the experience and gear screen at the end of missions, my game crashes sometimes, it's happened twice so far. 

 

In specific cut scenes, I can see my eyes and mouth in 3rd person, which isn't nice to look at, lol. Specifically *SPOILERS* in a mission when we see Talon for the first time to try and get the book.

 

Message 97 of 356 (415 Views)

Re: DC & Sound Issue

@YerdnVolkhv

 

Hey there.

 

The disconnects, "Error Code 4445", is a known issue and is still being investigated.

 

However, you can try these steps to see if it helps the issue:

 

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

Let us know if this helps.

 

Thanks Standard smile 

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Message 98 of 356 (446 Views)

Betreff: DC & Sound Issue

★★★★ Novice
Not working for me Frown
Message 99 of 356 (424 Views)

Betreff: DC & Sound Issue

Hey @YerdnVolkhv

 

Sorry to hear you're still having troubles with this.

 

The Disconnects are a known issue, and they are still investigating:

 

https://help.ea.com/en-us/help/anthem/anthem/anthem-known-issues/

 

As far as the Sound Issues go, here is more information on that:

 

https://twitter.com/GambleMike/status/1096852114955853824

 

Hope this helps.

 

- iluminate

 

 

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Message 100 of 356 (421 Views)

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