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Re: Mass Effect Andromeda Multiplayer Crashes

by IOrzhov
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Original Post

Re: Mass Effect Andromeda Multiplayer Crashes

★★★★ Novice

How hasn't this been patched yet? It's a ridiculously major issue..

Message 251 of 564 (573 Views)

Re: Mass Effect Andromeda Multiplayer Crashes

★ Guide
Its a huge issue! Game breaking for sure and really sad
Message 252 of 564 (570 Views)
Highlighted

Re: Mass Effect Andromeda Multiplayer Crashes

★★★ Apprentice

@RousedWookie wrote:

Having the same exception code and same module list as previous poster:


Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.

 

I did some digging and this particular exception code can point to a wide array of various issues, none of which really helps us on our end.

 

However, I did find that Battlefield 1 had a similar issue. Same engine, so plausible that this is maybe an issue within Frostbite 3. Also, if you'll notice the hotlinked Answers HQ thread, looks like it was about a month after that a fix was introduced. Maybe we'll find out more Tuesday. If not, looks like we're in for a long haul.


Given it is the exact same issue, maybe we can get a fix within a week now.

Let's hope the anouncement on tuesday is more than a pointless "look at us gratulating ourselves for our hard work we did so hard" show and some of the obviously rampant issues finally get adressed, because let's be honest at this point I care more about the multiplayer than the singleplayer.

Message 253 of 564 (521 Views)

Re: Mass Effect Andromeda Multiplayer Crashes

★ Apprentice

Was able to make it through three matches today.  Here's the Dump File:

 


Microsoft (R) Windows Debugger Version 10.0.14321.1024 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\sephi\Documents\BioWare\Mass Effect Andromeda\Temp\CrashDump_2017.03.25_20.29.31.225.dmp]
Comment: 'Frostbite MiniDump. Address: 0000000145C4A68F (In Windbg type: .ecxr)
[EOF]'
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Version 14393 MP (4 procs) Free x64
Product: WinNt, suite: SingleUserTS Personal
Built by: 10.0.14393.206 (rs1_release.160915-0644)
Machine Name:
Debug session time: Sat Mar 25 20:29:32.000 2017 (UTC - 5:00)
System Uptime: not available
Process Uptime: 0 days 0:17:07.000
................................................................
........................................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(2ec0.1d08): Access violation - code c0000005 (first/second chance not available)
ntdll!NtWaitForSingleObject+0x14:
00007fff`f4186154 c3 ret

Message 254 of 564 (504 Views)

Re: Mass Effect Andromeda Multiplayer Crashes

★★★★★ Apprentice

Idk, with the state of multiplayer gun/power balance we shouldn't really be playing it anyway, the crashing is just even more of a deterence. Went back to play ME3 MP today and a gun could kill a standard enemy in less than a clip, you are lucky for that to happen here. Powers actually do damage and have reasonable cooldowns too. I hope they patch multiplayer so guns and powers are usable above bronze. 

Message 255 of 564 (499 Views)

Re: Mass Effect Andromeda Multiplayer Crashes

★★★★ Novice

Product: Mass Effect Andromeda
Platform:PC
What edition do you have?
Physical Disc or Digital version? Digital
Summarise your bug : Multiplayer CTD - loss of digital items paid for with real cash
How often does the bug occur? Often (50% - 99%)
How long has this issue been happening? Since launch
Please select your region : EU
Run the www.speedtest.net network benchmark and post your upload and download speeds. : 164 Mbps down / 25 Mbps up
What company provides your internet service? Virgin Media
Steps: How can we find the bug ourselves? Play multiplayer - you'll crash somewhere between round 1 and 7
What is the AMD or Nvidia Model Number of your graphics card? Nvidia GTX 1070
Please enter memory size in GB: 8

 

Message 256 of 564 (472 Views)

Re: Mass Effect Andromeda Multiplayer Crashes

[ Edited ]
★★★★ Novice

Another great game and another great experience. Just pulled whole team through 6th round, alone, miraclously surviving and clearing objectives. Last round comes in... crash to desktop. Another unrewarding experience of playing multiplayer and spending my time on game I spent money on. Instead of satisfaction I get big juicy and smelly D shoved up my mouth.

 

And to make the matter even more frustrating, EA does not even bother to update known bugs list making it seems like they are oblivious to all the reports and complaints.

 

EDIT: Oh yeah, system spec.

 

Product: Mass Effect Andromeda
Platform:PC
What edition do you have?
Physical Disc or Digital version? Physical
Summarise your bug : Multiplayer CTD - loss of digital items used as boosters during round. Loss of reward that would be easily obtained from cleared rounds.
How often does the bug occur? Often (50% - 99%)
How long has this issue been happening? Since launch
Please select your region : EU
Run the www.speedtest.net network benchmark and post your upload and download speeds. : 5,41 Mbps down / 0,70 Mbps up
What company provides your internet service? Orange
Steps: How can we find the bug ourselves? Play multiplayer - you'll crash either in round 1 or 6-7.
What is the AMD or Nvidia Model Number of your graphics card? nVidia GeForce GTX 970
Please enter memory size in GB: 16

Message 257 of 564 (424 Views)

Re: Mass Effect Andromeda Multiplayer Crashes

★★★★ Novice

It is getting insanely frustrating to be losing XP boosters and crashing to desktop every 3-5 matches.  MP is really fun, but I'm just going to shelf this game for 30-days and hope it is better when I get back.

Message 258 of 564 (419 Views)

Re: Mass Effect Andromeda Multiplayer Crashes

★★★ Apprentice

@GhostQ47 wrote:

I've found that every single one of my straight-to-desktop crashes have occurred while zooming in with a scoped weapon. Is this true of other people or just a stupid coincidence?


Not for me. I don't have much gear unlocked yet.

 

The game may have multiple CTD issues, so even if others don't have the same exact details, it's a good idea to try to establish patterns.

Message 259 of 564 (396 Views)

Re: Mass Effect Andromeda Multiplayer Crashes

★★★ Apprentice

@psi787 wrote:

Hi!

 

It seems for me that this is caused somehow by Origin client!

 

I watch this error from now because it is regular and very game breaking.

It seems that when it happens the game closes and origin is loading something.

THEN SOME AD appears like "Pick up where you left off" and other game offers.

Sometimes the ad screen is still loading while my game crashes.

 

It is also suspicious that when this crash happens and the game closes and just quits, origin client

is in the middle of the screen even if i closed it.


Are you using the beta version of Origin?

 

I'm using the beta atm. Might try switching to standard, if I have time.

Message 260 of 564 (389 Views)

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