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Makeb Crashing

by CloneSergeanr
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Original Post

Makeb Crashing

★★★★ Novice

Greetings. 
My imperial character stuck on quest "Stealing Thunder" in Makeb storyline. During the start of conversation with Katha Niar game constantly crashes on desktop. Lovering settings, checking drivers, launcher repair and reinstalling the game isn't help. Seems like other quest and characters isn't affected. I'm suspecting that the problem in Windows 10, because since installation of this OS game have some minor lags and periodical crashings.
Does anyone familiar with this problem and can it be somehow solved? 

Message 1 of 7 (327 Views)

Re: Makeb Crashing

@CloneSergeanr

 

Can you provide a dxdiag per this link

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Message 2 of 7 (324 Views)

Re: Makeb Crashing

★★★★ Novice

Sure.

But I must say, that isn't mine PC, but SWTOR runs fine on it for nearly five years. And, as far as I know, there hasn't been any major updates to the system last days.

Message 3 of 7 (305 Views)

Re: Makeb Crashing

[ Edited ]

@CloneSergeanr

 

Can you test this 

 

[For others this is only to be used for a 32bit OS NOT for a 64 bit OS]

To enable 
1.Right-click Command Prompt in the Accessories program group of the Start menu. Click Run as Administrator.
2.At the command prompt, enter "bcdedit /set IncreaseUserVa 3072"
(minus the " ")

3.Push Enter key and Restart the computer. 

To disable after testing the game if no affect
1.Right-click on Command Prompt in the Accessories program group of the Start menu. Click Run as Administrator.
2.At the command prompt, enter "bcdedit /deletevalue IncreaseUserVa"
3.Push Enter Key and Restart the computer.

 

Edit - noting the above isn't specific for win 10,

short step is press the windows key and type cmd and then right mouse click on command prompt to open as administrator  

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 7 (299 Views)

Re: Makeb Crashing

★★★★ Novice

Doesn't work. Game crush immediately after launching.
But after I had disabled this command and start game, I was finaly able to complete the conversation with NPC. Unfortunately, game crashed again soon after.
Anyway, thanks for the help.

Message 5 of 7 (276 Views)

Re: Makeb Crashing

[ Edited ]
Champion

@CloneSergeanr

Can you provide a launcherlog?

Viele Grüße / Many Greetings
-RealymanLP

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I'm AHQ Champion and I do not work for EA.
Message 6 of 7 (272 Views)

Re: Makeb Crashing

[ Edited ]

CloneSergeanr

 

I believe the issue with swtor is tied to having 32 bit Windows 10 instead of 64bit, memory management is slightly different.

One of the the things that appears when you have this issue is a crash recording in kernalbase.dll as displayed in your dxdiag

 

See example thread  and another at this link

 

crashing is odd , can you retry that command with the below , I was not expecting an immediate game crash unless windows10 is different with the kernel requirements

 

"bcdedit /set IncreaseUserVa 2500

 

The only other way I can think of is to use a 64bit OS instead of a 32 bit OS

 

RealymanLP

 

The launcherlogs will only show the game is starting ok and that is it.

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
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