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Re: Mail deleted, need to switch SWTOR account to new mail.

by proxos666
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Original Post

Mail deleted, need to switch SWTOR account to new mail.

★★★★ Novice

Hello.

 

Happens that the mail i used to get my codes to enter in SWTOR, has been deleted, and i need to change to a new mail for my SWTOR account.

 

May you help me out? I'll be grateful for a sooner answer.

 

Thanks.

Message 1 of 21 (184 Views)

Re: Mail deleted, need to switch SWTOR account to new mail.

[ Edited ]

@LordofGustav 

 

You will need to call swtor cs , easiest though is to get that email address again

 

I would however recommend you update the email on the linked ea/origin account via help.ea.com then open a ticket and select origin.

 

without updating ea/origin first will likely make things difficult on the swtor side when you try to update

____________________________________________________________


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Message 2 of 21 (175 Views)

Re: Mail deleted, need to switch SWTOR account to new mail.

★★★★ Novice
@proxos666 First of all, thanks for replying to me.

I forgot that my STWOR was linked to a Origin account which i have opened on the Origin program, which i opened and update succesfully. Now, i'm looking where to change the mail.
Message 3 of 21 (168 Views)

Re: Mail deleted, need to switch SWTOR account to new mail.

@LordofGustav 

 

Origin pulldown then EA account and billing , you will see the email address and should be able to click edit

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
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Message 4 of 21 (166 Views)

Re: Mail deleted, need to switch SWTOR account to new mail.

★★★★ Novice
@proxos666 I founded it, and i have answered my secret question, but when i want to change the mail, it wants me to verify my now gone mail.
Message 5 of 21 (158 Views)

Re: Mail deleted, need to switch SWTOR account to new mail.

@LordofGustav 

 

Try https://help.ea.com/en/contact-us/?product=origin&platform=pc&category=manage-my-account&issue=manag...

 

see if you can get live chat as an option , and talk to them about changing the email address on the origin account, (dont mention swtor to them) they may get confused and tell you to call swtor support.

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 6 of 21 (150 Views)

Re: Mail deleted, need to switch SWTOR account to new mail.

★★★★ Novice
@proxos666 I'm looking for chat, but it seems to be taking forever since it still says "We're creating your case"
Message 7 of 21 (142 Views)

Re: Mail deleted, need to switch SWTOR account to new mail.

@LordofGustav 

 

Will it let you add a secondary email ? see https://help.ea.com/en/help/account/if-you-forgot-your-ea-account-id-or-password/

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 8 of 21 (138 Views)

Re: Mail deleted, need to switch SWTOR account to new mail.

★★★★ Novice

Nope, i've already tried that.

Message 9 of 21 (136 Views)
Highlighted

Re: Mail deleted, need to switch SWTOR account to new mail.

@LordofGustav 

 

creating a case so you can communicate with them is likely the best

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 10 of 21 (133 Views)

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