Madden account invalid

by coyo0826
Reply

Original Post

Re: Ea Account invalid

Community Manager

@jaybird746 

 

I see you just created a case with live support today. They'll respond as soon as possible. As far as your Tweets go, did you send them to @EAHelp?

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Message 21 of 70 (1,222 Views)

Re: Madden account invalid

★ Novice
@coyo0826 Exact same issue since 4-16-20. Only Madden games (all of them) affected.
Message 22 of 70 (1,214 Views)

Re: They are telling me my account is invalid

★ Novice
@dfsroadie Ditto
Message 23 of 70 (1,213 Views)

Re: Ea Account invalid

★★ Novice

I’ve done the same as jay bird and still no help.  My Twitter is coyo1015

Message 24 of 70 (1,189 Views)

Re: Ea Account invalid

★★ Novice

Can you have them email [edit: email address removed] I emailed 3 times no response.

Message 25 of 70 (1,167 Views)

Re: Ea Account invalid

Community Manager

@Tbarnes123 

 

You might want to try contacting @EAHelp through Twitter instead. If you don't get a response within a day, try kindly messaging them again. They get a very high volume of messages and don't see them all, unfortunately.

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Message 26 of 70 (1,134 Views)

Re: Ea Account invalid

★★★ Newbie

Is there a chat feature, so I can speak to someone is real time? 

Message 27 of 70 (1,109 Views)

Re: Ea Account invalid

Community Manager

@bkfinest121 

 

It's possible. You can try opening a case here to see if chat is available: https://help.ea.com/en/contact-us/new/.

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Message 28 of 70 (1,105 Views)

Re: They are telling me my account is invalid

★ Apprentice

This is what I'm seeing

Message 29 of 70 (1,103 Views)

Re: They are telling me my account is invalid

Community Manager

@dfsroadie

 

You'll need to contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!

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Message 30 of 70 (1,094 Views)