April 2020
I see you just created a case with live support today. They'll respond as soon as possible. As far as your Tweets go, did you send them to @EAHelp?
April 2020
April 2020
April 2020
I’ve done the same as jay bird and still no help. My Twitter is coyo1015
April 2020
Can you have them email [edit: email address removed] I emailed 3 times no response.
April 2020
You might want to try contacting @EAHelp through Twitter instead. If you don't get a response within a day, try kindly messaging them again. They get a very high volume of messages and don't see them all, unfortunately.
April 2020
Is there a chat feature, so I can speak to someone is real time?
April 2020
It's possible. You can try opening a case here to see if chat is available: https://help.ea.com/en/contact-us/new/.
April 2020
You'll need to contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!