March 2019
April 2019
I am experiencing this same problem. Madden 19 crashes, or stops randomly with no errors produced in the game itself, in DirectX, or in the Windows 10 event logs). It happens at random times, after pressing random buttons in the game. For example, my latest crash came immediately after I pressed to play a preseason game in Franchise Mode for a team I had just drafted (via Fantasty Draft). The game went away and the Origin interface popped up, almost as if I had exited normally. Except, I didn't. The game stopped on its own.
I have all the instruction sets on my 7th gen CPU (i7-7700k). My system runs at stock settings as I don't overclock anything. My relevant specs, while I feel they aren't relevant but I may be asked for them, are as follows....
OS - Windows 10 Pro 64-bit
CPU - Intel i7-7700k (stock 4.2GHz)
CPU Cooler - Corsair h115i AIO
GPU - ASUS RTX 2070
MB - ASUS Maximux Hero IX
RAM - Corsair Dominator 32GB kit
PSU - Corsair ax1200i
SSD - Corsair MP500 nvme (boot/os drive)
SSD2 - Intel 240GB (game drive)
HDD - WD 4TB (storage)
I have my Origin games (only a couple) installed on my Intel SSD, along with my Blizzard games. My Steam cache is on my HDD. All games run very well. My system never heats up or runs warm. Frankly, I almost never even hear fans spinning. It is very cool and very quiet. My OS is installed correctly, updated, and I have verified system file integrity via SFC. Bottom line, the problem I describe in this post is not a result of any of my hardware or software. What is the solution to prevent this crash from taking place?
Thanks
April 2019
@RBogan
Do you know how to login into BIOS and see if your CPU/motherboard needs to be updated? We've seen others on Apex Legends fix crashes with no errors by doing that.
https://answers.ea.com/t5/Technical-Issues/Undervolted-CPU-causing-my-crashes/m-p/7775106#M38403
April 2019
Yes. My BIOS is current for my b oard. It is version 1301, dated 4/20/18. Again, there is literally nothing wrong with my system. Every possible component has all the latest drivers, and/or associated software.
I'll await further advice. My crashes are random. They do not prohibit me from playing the game. I can go through sessions normally on occasion, without seeing crashes. Then, sometimes, they happen as described in my earlier reply. There is simply no pattern or events that "trigger" them. The game just disappears and I'm back to the Origin interface on my desktop.
No errors produced...anywhere. Also, I'm an IT professional. I'm telling you this so you will have confidence in what I'm telling you. This crashing is a mystery. It's the only software I use that does this. Other games run perfectly. Trust me.
Thanks man
April 2019
Try toggling Windows Game Mode OFF/ON (Which ever setting you don't have it on right now). If it's minimizing Origin it sounds like a program running in the background is conflicting with the game. Have you tried a clean boot prior to running Origin as administrator?
April 2019
I don't use Game Mode at all. Frankly, I don't need it. My system is plenty fast for what I do on it to begin with. As for running Origin with elevated privileges, that is something I DO NOT do either. Is that necessary? I'd rather not give elevated permissions to things like a game service, but for the sake of troubleshooting this problem, I will do so. It may take a few sessions of trial and error before I will be able to report back if this works or not. I thank you for the suggestion and coming up with something I hadn't already thought of on my own. Let's cross our fingers. I thank you.
April 2019
@EA_Blueberry Madden 2020 Amd Phenom support? Lets make it happen. I will buy it. more sales more money.
May 2019 - last edited May 2019
Uboat (Deep water studios)
The fixes are as follow:
EA shame, with the budget you have, do not do the same.
May 2019
@Spark_2333333 thank spark you sound like your educated in programming,
June 2019